Federal agencies (91 - 100 of 266 items)
Human Capital: Selected Agencies' Use of Alternative Service Delivery Options for Human Capital Activities
GAO-04-679: Published: Jun 25, 2004. Publicly Released: Jul 16, 2004.
Human capital offices have traditionally used alternative service delivery (ASD)--the use of other than internal staff to provide a service or to deliver a product--as a way to reduce costs for transaction-based services. GAO was asked to identify which human capital activities agencies were selecting for ASD, the reasons why, how they were managing the process, and some of the lessons they had le...
Posthearing Questions Related to Agencies' Implementation of the Chief Human Capital Officers (CHCO) Act
GAO-04-897R: Published: Jun 18, 2004. Publicly Released: Jun 18, 2004.
This letter responds to the request by the Chairwoman, Subcommittee on Civil Service and Agency Organization, House Committee on Government Reform that GAO provide answers to follow-up questions from recent hearing entitled "First Year on the Job: Chief Human Capital Officers."GAO has not identified any barriers or obstacles that would prevent the Chief Human Capital Officers (CHCO) Council from c...
Human Capital: Status of Efforts to Improve Federal Hiring
GAO-04-796T: Published: Jun 7, 2004. Publicly Released: Jun 7, 2004.
The executive branch hired nearly 95,000 new employees during fiscal year 2003. Improving the federal hiring process is critical given the increasing number of new hires expected in the next few years. In May 2003, GAO issued a report highlighting several key problems in the federal hiring process. That report concluded that the process needed improvement and included several recommendations to ad...
Human Capital: Observations on Agencies' Implementation of the Chief Human Capital Officers Act
GAO-04-800T: Published: May 18, 2004. Publicly Released: May 18, 2004.
Congress recognized the critical leadership role the agency Chief Human Capital Officers (CHCOs) and the CHCO Council must play in the fundamental changes that need to take place across the executive branch. A range of 21st century challenges are driving the need for a fundamental transformation of the federal government. People strategy must be a key element of this overall transformation effort...
Human Capital: Opportunities to Improve Federal Continuity Planning Guidance
GAO-04-384: Published: Apr 20, 2004. Publicly Released: Apr 20, 2004.
Federal agencies must have the capacity to serve the public during disruptions to normal operations. This depends, in part, on continuity efforts that help agencies marshal, manage, and maintain their most important asset--their people, or human capital. GAO identified the human capital considerations relevant to federal continuity efforts; described efforts by the Federal Emergency Management Age...
Comptroller General's Forum: High-Performing Organizations: Metrics, Means, and Mechanisms for Achieving High Performance in the 21st Century Public Management Environment
GAO-04-343SP: Published: Feb 13, 2004. Publicly Released: Feb 13, 2004.
As we face the challenges of the 21st century, the federal government must strive to build high-performing organizations. Nothing less than a fundamental transformation in the people, processes, technology, and environment used by federal agencies to address public goals will be necessary to address public needs. In high-performing organizations, management controls, processes, practices, and syst...
Human Capital: Selected Agencies' Experiences and Lessons Learned in Designing Training and Development Programs
GAO-04-291: Published: Jan 30, 2004. Publicly Released: Jan 30, 2004.
Effective training and development programs are an integral part of a learning environment, helping improve federal workforce performance in achieving agency results. Therefore, in this report GAO was asked to identify examples of selected federal agencies' experiences and some of the key lessons they have learned in designing their training and development programs. This work focused on ways that...
Human Capital: Succession Planning and Management Is Critical Driver of Organizational Transformation
GAO-04-127T: Published: Oct 1, 2003. Publicly Released: Oct 1, 2003.
Leading public organizations here and abroad recognize that a more strategic approach to human capital management is essential for change initiatives that are intended to transform their cultures. To that end, organizations are looking for ways to identify and develop the leaders, managers, and workforce necessary to face the array of challenges that will confront government in the 21st century. T...
Human Capital: Further Guidance, Assistance, and Coordination Can Improve Federal Telework Efforts
GAO-03-679: Published: Jul 18, 2003. Publicly Released: Aug 18, 2003.
Telework--work done at a location other than a traditional office--has gained widespread attention over the past decade as a human capital flexibility offering various potential benefits to employers, employees, and society. Using such flexibilities as management tools can help the federal government address its human capital challenges. GAO did this study in response to a congressional request to...
Federal Law Enforcement: Selected Issues in Human Capital Management
GAO-03-1034T: Published: Jul 23, 2003. Publicly Released: Jul 23, 2003.
Many federal agencies in the Washington, D.C., metropolitan area have their own police forces to ensure the security and safety of the persons and property within and surrounding federal buildings. In the executive branch, for example, the Secret Service has over 1,000 uniformed officers protecting the White House, the Treasury Building, and other facilities used by the Executive Office of the Pre...