Communities (1 - 10 of 17 items) in Custom Date Range
Credit Card Minimum Payment Disclosures Cardholder Interview Results, an E-supplement to GAO-06-434
GAO-06-611SP: Published: Apr 21, 2006. Publicly Released: Apr 21, 2006.
As part of a study GAO conducted to determine the feasibility and usefulness of providing customized minimum payment disclosures to credit cardholders, we interviewed a total of 112 cardholders in three U.S. cities on their views of various minimum payment disclosures. This document represents a facsimile of the interview guide that we administered to cardholders and includes the results to the cl...
Human Capital: The Role of the Ombudsmen in Dispute Resolution
GAO-01-466: Published: Apr 13, 2001. Publicly Released: May 15, 2001.
Federal agencies have created ombudsmen offices to expedite the resolution of employees' complaints about workplace issues. An ombudsman provides an informal alternative to more formal administrative processes in the workplace, using various techniques and often working "outside the box" to deal with conflicts and other organizational disputes. GAO found that the number of ombudsman offices handli...
Health and Safety: DOE's Epidemiological Data Base Has Limited Value for Research
RCED-95-126: Published: Jun 6, 1995. Publicly Released: Jul 11, 1995.
Pursuant to a congressional request, GAO reviewed the Department of Energy's (DOE) epidemiological database, focusing on: (1) whether the database functions as a comprehensive repository of epidemiological data about DOE workers and the communities surrounding DOE facilities; (2) whether the system is accessible to outside researchers; and (3) DOE future plans for the system.GAO found that: (1) th...
Safety and Health: Key Independent Oversight Program at DOE Needs Strengthening
RCED-93-85: Published: May 17, 1993. Publicly Released: Jun 22, 1993.
Pursuant to a congressional request, GAO evaluated the effectiveness of the Department of Energy's (DOE) Site Representative Program's oversight of safety and health at DOE facilities.GAO found that: (1) the DOE Office of Environment, Safety, and Health (ES&H) did not implement its plans for a nationwide inspectors program or develop a systematic approach for assessing line management's performanc...
Nuclear Security: DOE Original Classification Authority Has Been Improperly Delegated
RCED-91-183: Published: Jul 5, 1991. Publicly Released: Aug 15, 1991.
Pursuant to a congressional request, GAO examined the Department of Energy's (DOE) use and authorization of contractors to make original classification determinations about national security information.GAO found that: (1) DOE granted original classification authority on a selective basis, but had granted such authority to persons in senior-level positions at facilities dealing with large volumes...
International Aviation: Implications of Ratifying Montreal Aviation Protocol No. 3
RCED-91-45: Published: Dec 3, 1990. Publicly Released: Jan 4, 1991.
Pursuant to a congressional request, GAO examined how a proposed Montreal Aviation Protocol and its supplemental compensation plan for victims of international aviation disasters could affect the timeliness, cost, and level of compensation.GAO found that: (1) under the protocol, and supplemental compensation plan, claimants would be required to prove only the amount of the losses that they suffere...
Interim Report on the Department of Labor's Management of the ERISA Enforcement Program
HRD-85-82: Published: Jun 24, 1985. Publicly Released: Jul 5, 1985.
In response to a congressional request, GAO provided information on its ongoing review of the Department of Labor's management of the Employee Retirement Income Security Act (ERISA) enforcement program.The Office of Pension and Welfare Benefit Programs (OPWBP) is responsible for enforcing ERISA reporting, disclosure, and fiduciary provisions. In 1984, OPWBP reported closing 2,454 cases, and $93 mi...
Impact of the Proposed Consolidation of HUD Field Offices in the Dallas and Fort Worth, TX, Area
RCED-83-155: Published: May 19, 1983. Publicly Released: May 19, 1983.
In response to a congressional request, GAO studied the proposed consolidation of the Department of Housing and Urban Development's (HUD) Dallas Area Office and Fort Worth Regional and Service Office into one office located at Fort Worth.The study showed that a $1.5 million potential cost savings projection, which was developed by the HUD Fort Worth regional staff, included personnel savings that...
Spreading Commuter Work Hours Could Reduce Transit Costs
RCED-83-17: Published: Mar 17, 1983. Publicly Released: Mar 17, 1983.
GAO examined six subway, streetcar, and bus routes in Philadelphia and Pittsburgh, Pennsylvania, to see whether peak transit demand could be relieved by spreading commuter work-hours. GAO undertook this study because transit authorities are experiencing a financial drain during peak period service and there have been initiatives to change employee work-hours.GAO found that, if the present rush hou...
Federal Energy Regulatory Commission Makes Progress Toward Expanding User Fee Program
RCED-83-2: Published: Feb 9, 1983. Publicly Released: Feb 9, 1983.
GAO examined the Federal Energy Regulatory Commission's (FERC) efforts to develop a user fee system, which would include licensing and filing fees and annual charges collected from the oil, pipeline, electric, and natural gas companies which use FERC services.FERC has taken actions to develop a strong user fee program. However, GAO believes that FERC could further strengthen the program by: (1) im...