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Human Capital (41 - 50 of 3,203 items)
Human Capital: OPM Needs to Improve the Design, Management, and Oversight of the Federal Classification System
GAO-14-677: Published: Jul 31, 2014. Publicly Released: Sep 2, 2014.
GAO's analysis of subject matter specialists' comments, related literature, and interviews with Office of Personnel Management (OPM) officials identified a number of important characteristics for a modern, effective classification system, which GAO consolidated into eight key attributes (see table below). GAO's analysis shows that in concept the current General Schedule (GS) classification system'...
Small Business Administration: Office of Advocacy Needs to Improve Controls over Research, Regulatory, and Workforce Planning Activities
GAO-14-525: Published: Jul 22, 2014. Publicly Released: Jul 22, 2014.
The Office of Advocacy (Advocacy) within the Small Business Administration (SBA) fulfills its mission by researching small business issues and providing input into federal rulemaking and related regulatory activities. However, GAO identified key areas in Advocacy's system of internal control that could be improved.Research. GAO found that Advocacy did not ensure that its staff monitored the quali...
Federal Workforce: Human Capital Management Challenges and the Path to Reform
GAO-14-723T: Published: Jul 15, 2014. Publicly Released: Jul 15, 2014.
Serious human capital shortfalls can erode the capacity of federal agencies and threaten their ability to cost-effectively carry out their missions. While progress has been made, continued attention is needed to ensure agencies have the human resources to drive performance and achieve the results the nation demands. Specifically, additional areas needing to be addressed include:Classification GAO'...
Human Capital: DOD Should Fully Develop Its Civilian Strategic Workforce Plan to Aid Decision Makers
GAO-14-565: Published: Jul 9, 2014. Publicly Released: Jul 9, 2014.
The Department of Defense's (DOD) Fiscal Year 2013-2018 Strategic Workforce Plan addressed or partially addressed 27 of the 32 statutory reporting requirements and did not address 5 of the requirements. The statute requires DOD, for example, to conduct assessments of critical skills and competencies, to assess gaps in the workforce, and to assess the appropriate mix of civilian, military, and cont...
Human Capital: Strategies to Help Agencies Meet Their Missions in an Era of Highly Constrained Resources
GAO-14-168: Published: May 7, 2014. Publicly Released: Jun 6, 2014.
GAO convened a forum of chief human capital officers (CHCO) who described a number of difficulties their agencies face in maintaining the capacity to meet their missions during lean fiscal times. GAO's analysis identified three broad recurring human capital challenges and strategies to address them. While these challenges were not new nor exclusively a result of constrained budgets, reduced resour...
Defense Acquisitions: Update on DOD's Efforts to Implement a Common Contractor Manpower Data System
GAO-14-491R: Published: May 19, 2014. Publicly Released: May 19, 2014.
Thirty-two DOD components submitted inventories for fiscal year 2012, collectively reporting an estimated 670,000 contractor FTEs providing services to DOD with obligations totaling about $129 billion. Since our May 2013 report, DOD has taken additional steps to implement its November 2011 plan to collect contractor manpower data via a department-wide solution, but various challenges may hinder DO...
Information Technology: SSA Needs to Address Limitations in Management Controls and Human Capital Planning to Support Modernization Efforts
GAO-14-308: Published: May 8, 2014. Publicly Released: May 8, 2014.
The Social Security Administration’s (SSA) selected information technology (IT) projects did not fully adhere to management controls called for by its IT project management guidance, which are essential to effectively oversee and monitor IT investments. Such controls include, among others, a cost-benefit analysis, risk mitigation plan, and project schedule. For the five projects selected, SSA de...
Office of Personnel Management: Agency Needs to Improve Outcome Measures to Demonstrate the Value of Its Innovation Lab
GAO-14-306: Published: Mar 31, 2014. Publicly Released: Apr 30, 2014.
In March 2012, the Office of Personnel Management (OPM) opened its innovation lab, a distinct physical space with a set of policies for engaging people and using technology in problem solving. The goals of OPM's innovation lab are to provide federal workers with 21st century skills in design-led innovation, such as intelligent risk-taking to develop new services, products, and processes. OPM's lab...
U.S. Department of Agriculture: Workforce Decisions Could Benefit from Better Linkage to Missions and Use of Leading Practices
GAO-14-288: Published: Mar 31, 2014. Publicly Released: Apr 30, 2014.
From fiscal years 2003 to 2012, the size of the workforces declined at the U.S. Department of Agriculture's (USDA) service center agencies—the Farm Service Agency (FSA), Natural Resources Conservation Service (NRCS), and Rural Development (RD). The size of USDA's service center agencies declined by a higher percentage from fiscal years 2011 to 2012 than the average annual percent decline from fi...
Air Force: Actions Needed to Strengthen Management of Unmanned Aerial System Pilots
GAO-14-316: Published: Apr 10, 2014. Publicly Released: Apr 10, 2014.
The Air Force has managed its remotely piloted aircraft (RPA) pilots using some strategic human-capital approaches, such as planning for the different levels of experience that it needs in these pilots. However, it continues to face challenges. High-performing organizations manage human capital to identify the right number of personnel and to target the right sources to fill personnel needs. In 20...