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Human Capital (61 - 70 of 3,203 items)
Human Capital: Opportunities Exist to Further Improve DOD's Methodology for Estimating the Costs of Its Workforces
GAO-13-792: Published: Sep 25, 2013. Publicly Released: Sep 25, 2013.
The Department of Defense (DOD) has improved its methodology for estimating and comparing the full cost to the taxpayer of work performed by military and civilian personnel and contractor support, but the methodology continues to have certain limitations. Best practices state that cost estimating rules should include a common set of standards that minimize conflicts in definitions, but DOD's metho...
DHS Recruiting and Hiring: DHS Is Generally Filling Mission-Critical Positions, but Could Better Track Costs of Coordinated Recruiting Efforts
GAO-13-742: Published: Sep 17, 2013. Publicly Released: Sep 17, 2013.
The Department of Homeland Security (DHS) and selected components are implementing strategies to fill mission-critical occupations (MCO), which are those occupations most critical to an agency's mission. In 2011, the Office of Diversity and Inclusion (D&I)--which coordinates component recruiting efforts--developed the Coordinated Recruiting and Outreach Strategy (CROS). Through the CROS, D&I inten...
Border Security: U.S. Customs and Border Protection Has Taken Steps to Address GAO's Recommendations Aimed at Ensuring Officers Are Fully Trained
GAO-13-768R: Published: Aug 28, 2013. Publicly Released: Aug 28, 2013.
U.S. Customs and Border Protection (CBP) has taken actions to address the recommendations from GAO's December 2011 report on CBP officer training programs aimed at strengthening officer training; three of the four recommendations are closed, and CBP has actions underway to address the remaining open recommendation, as follows:Recommendation 1: Conduct an evaluation of the effectiveness of the "Bac...
Border Security: U.S. Customs and Border Protection Provides Integrity-Related Training to Its Officers and Agents throughout Their Careers
GAO-13-769R: Published: Aug 28, 2013. Publicly Released: Aug 28, 2013.
U.S. Customs and Border Protection's (CBP) integrity-related training courses are systematic and integrated--that is, they are offered in succession and required at each stage of an employee's career, as well as standardized and regularized--that is, the same content is provided by the same method on a predetermined, regular schedule. For example, courses are required throughout a CBP officer's an...
Foreign Affairs Management: State Department Has Strengthened Foreign Service Promotion Process Internal Controls, but Documentation Gaps Remain
GAO-13-654: Published: Jul 18, 2013. Publicly Released: Jul 18, 2013.
The Department of State's (State) Foreign Service promotion process includes convening several types of boards to evaluate candidates for promotion and identify other candidates for possible separation from the Service. State has a separate process to address related grievances. Selection boards review all candidates and sort them into one of three categories: promotable, mid-ranked, and low-ranke...
Securities and Exchange Commission: Improving Personnel Management Is Critical for Agency's Effectiveness
GAO-13-621: Published: Jul 18, 2013. Publicly Released: Jul 18, 2013.
Based on analysis of views from Securities and Exchange Commission (SEC) employees and previous studies from GAO, SEC, and third parties, GAO determined that SECs organizational culture is not constructive and could hinder its ability to effectively fulfill its mission. Organizations with constructive cultures are more effective and employees also exhibit a stronger commitment to mission foc...
Defense Acquisition Workforce: The Air Force Needs to Evaluate Changes in Funding for Civilians Engaged in Space Acquisition
GAO-13-638: Published: Jul 8, 2013. Publicly Released: Jul 8, 2013.
The Air Force did not evaluate its pilot program that moved funding for Space and Missile Systems Center (SMC) acquisition civilian personnel from its 1-year Operation and Maintenance (O&M) appropriation to its 2-year Research, Development, Test, and Evaluation (RDT&E) appropriation. In addition, the Air Force is considering using this pilot program to inform funding changes for other sections of...
Federal Telework: Office of Personnel Management's 2012 Telework Report Shows Opportunities for Improvement
GAO-13-298R: Published: Jun 28, 2013. Publicly Released: Jun 28, 2013.
The Office of Personnel Management (OPM) partially reported on two of the seven reporting requirements of the Telework Enhancement Act of 2010, but did not report agency information for the five remaining requirements. This was because insufficient time had elapsed for all requirements of the act to be fully implemented and because agencies appeared to face challenges in measuring outcomes for som...
Human Capital: Additional Steps Needed to Help Determine the Right Size and Composition of DOD's Total Workforce
GAO-13-470: Published: May 29, 2013. Publicly Released: May 29, 2013.
Since fiscal year 2001, the Department of Defense's (DOD) military and civilian workforces peaked in fiscal year 2011 at 3.1 million personnel combined, and is projected to decrease over the next five years to below the fiscal year 2001 level of 2.9 million. Comparable historical data on DOD's contractor workforce are not available. In fiscal year 2011, DOD reported that it contracted for services...
Diversity Management: Trends and Practices in the Financial Services Industry and Agencies after the Recent Financial Crisis
GAO-13-238: Published: Apr 16, 2013. Publicly Released: May 16, 2013.
Management-level representation of minorities and women in the financial services industry and among federal financial agencies and Federal Reserve Banks (Reserve Banks) has not changed substantially from 2007 through 2011. Industry representation of minorities in 2011 was higher in lower-level management positions--about 20 percent--compared to about 11 percent of senior-level manager positions....