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Human Capital (1 - 10 of 3,207 items)
VA Disability Benefits: Additional Planning Would Enhance Efforts to Improve the Timeliness of Appeals Decisions
GAO-17-234: Published: Mar 23, 2017. Publicly Released: Mar 23, 2017.
The Department of Veterans Affairs' (VA) is taking steps to improve the timeliness of its benefit compensation appeals process, in which veterans who are dissatisfied with claims decisions by the Veterans Benefits Administration (VBA) can appeal first to VBA, and then to the Board of Veterans' Appeals (the Board). VA has taken actions related to increasing staff, reforming the process, and updatin...
Veterans Health Administration: Actions Needed to Better Recruit and Retain Clinical and Administrative Staff
GAO-17-475T: Published: Mar 22, 2017. Publicly Released: Mar 22, 2017.
The Veterans Health Administration is facing challenges recruiting and retaining clinical staff, such as physicians and registered nurses. We've found that VHA has high attrition among HR staff and weak internal control processes, which are contributing to its staffing issues. These challenges are making it more difficult for VHA to meet the health care needs of our nation's veterans. We recommen...
Grants Management: Monitoring Efforts by Corporation for National and Community Service Could Be Improved
GAO-17-90: Published: Mar 21, 2017. Publicly Released: Mar 21, 2017.
The Corporation for National and Community Service (CNCS) assesses its grants before the beginning of each fiscal year and prioritizes its grant monitoring based on the scoring of certain indicators, such as potential performance or financial problems and the length of time since the last compliance visit. For fiscal year 2015, CNCS identified about 2,200 grants for assessment and prioritized 16.4...
Federal Telework: Additional Controls Could Strengthen Telework Program Compliance and Data Reporting
GAO-17-247: Published: Feb 17, 2017. Publicly Released: Mar 20, 2017.
How are federal agencies managing their 400,000+ teleworkers? The 4 agencies we reviewed (Ed, GSA, Labor & SEC) generally met the reporting requirements in the Telework Enhancement Act of 2010. However we found some barriers to telework program success: Training timing: Managers may make telework decisions before training. Documentation: Agencies may not review telework agreements annually or d...
Immigrant Investor Program: Proposed Project Investments in Targeted Employment Areas
GAO-17-487T: Published: Mar 8, 2017. Publicly Released: Mar 8, 2017.
Congress created the Employment-Based Fifth Preference (EB-5) immigrant visa category to promote job creation and encourage capital investment in the United States by foreign investors. EB-5 Immigrant Investor Program (EB-5 Program) requirements include investing $1 million in a new business that will result in the creation of at least 10 full-time positions for qualifying employees, or a reduced...
Grants Management: EPA Partially Follows Leading Practices of Strategic Workforce Planning and Could Take Additional Steps
GAO-17-144: Published: Jan 9, 2017. Publicly Released: Feb 8, 2017.
Staffing levels for U.S. Environmental Protection Agency (EPA) grants management personnel generally declined during fiscal years 2006 through 2015, but it is unclear how workloads may have changed during this time frame. Specifically, the number of grant specialists and project officers—EPA's key grants management personnel—who entered information about grant actions into the agency's automat...
Unmanned Aerial Systems: Air Force and Army Should Improve Strategic Human Capital Planning for Pilot Workforces
GAO-17-53: Published: Jan 31, 2017. Publicly Released: Jan 31, 2017.
The Air Force and the Army have not fully applied four of the five key principles for effective strategic human capital planning for managing pilots of unmanned aerial systems (UAS) that are important for resolving the Air Force's pilot shortages and the Army's training shortfalls (see table below). Consistent with the first principle, the Air Force involved top senior leaders, UAS pilots, and sta...
Veterans Health Administration: Management Attention Is Needed to Address Systemic, Long-standing Human Capital Challenges
GAO-17-30: Published: Dec 23, 2016. Publicly Released: Jan 23, 2017.
The Veterans Health Administration's (VHA) limited human resources (HR) capacity combined with weak internal control practices has undermined VHA's HR operations and its ability to improve delivery of health care services to veterans.Attrition of medical center HR staff increased between fiscal years 2013 and 2015, due to HR staff transferring to other federal agencies. VHA officials note a lack o...
Securities and Exchange Commission: Actions Needed to Address Limited Progress in Resolving Long-Standing Personnel Management Challenges
GAO-17-65: Published: Dec 29, 2016. Publicly Released: Dec 29, 2016.
Employee views on the Securities and Exchange Commission's (SEC) organizational culture have generally improved since 2013. Employees GAO surveyed cited improved levels of morale and trust within the agency compared to 2013 and noted that SEC was less hierarchical and risk-averse. However, GAO's survey indicated that SEC still operates in a compartmentalized way and that there is little communicat...
Securities and Exchange Commission: SEC Personnel Survey Results (GAO-17-95SP, December 2016), an E-supplement to GAO-17-65
GAO-17-95SP: Published: Dec 29, 2016. Publicly Released: Dec 29, 2016.
This is an e-supplement companion to GAO-17-65. This e-supplement presents the results from three GAO web-based surveys of Securities and Exchange Commission (SEC) employees. The purpose of these surveys was to obtain employees' views about SEC's organizational culture and about various aspects of working at SEC, including questions on (1) personnel management issues related to recruitment, traini...