Program management (1 - 10 of 255 items)
Supply Chain Security: Providing Guidance and Resolving Data Problems Could Improve Management of the Customs-Trade Partnership Against Terrorism Program
GAO-17-84: Published: Feb 8, 2017. Publicly Released: Feb 8, 2017.
Staff from U.S. Customs and Border Protection's (CBP) Customs-Trade Partnership Against Terrorism (C-TPAT) program have faced challenges in meeting C-TPAT security validation responsibilities because of problems with the functionality of the program's data management system (Portal 2.0). In particular, since the system was updated in August 2015, C-TPAT staff have identified instances in which the...
Declining Resources: Selected Agencies Took Steps to Minimize Effects on Mission but Opportunities Exist for Additional Action
GAO-17-79: Published: Dec 20, 2016. Publicly Released: Dec 20, 2016.
The three selected agencies GAO reviewed for this report—the Employment and Training Administration (ETA), Federal Law Enforcement Training Centers (FLETC), and the Environmental Protection Agency (EPA)—each took a number of different approaches to manage declining resources that aligned with the three key themes outlined in GAO's framework. For example:Top Management Should Lead Efforts to Ma...
Asylum: Variation Exists in Outcomes of Applications Across Immigration Courts and Judges
GAO-17-72: Published: Nov 14, 2016. Publicly Released: Nov 14, 2016.
GAO analyzed the outcomes of 595,795 asylum applications completed by the Department of Justice's Executive Office for Immigration Review (EOIR) between fiscal years 1995 and 2014, and identified outcome variation both over time and across immigration courts and judges. From fiscal years 2008 through 2014, annual grant rates for affirmative asylum applications (those filed with the Department of H...
Fire Grants: FEMA Could Enhance Program Administration and Performance Assessment
GAO-16-744: Published: Sep 15, 2016. Publicly Released: Sep 15, 2016.
The Federal Emergency Management Agency's (FEMA) Grant Programs Directorate (GPD) revised fire grant policies for the Assistance to Firefighters Grant (AFG), Staffing for Adequate Fire and Emergency Response (SAFER), and Fire Prevention and Safety (FP&S) grant programs in response to the Fire Grants Reauthorization Act of 2012 (FGRA). GPD incorporated a majority of these changes into its existing...
Immigration Benefits System: U.S. Citizenship and Immigration Services Can Improve Program Management
GAO-16-467: Published: Jul 7, 2016. Publicly Released: Jul 15, 2016.
U.S. Citizenship and Immigration Services (USCIS) created a reliable updated estimate to project the Transformation Program's cost, but has experienced program management challenges. In particular, the program's cost estimate was well-documented and substantially comprehensive, accurate, and credible. However, among other things, software development and systems integration and testing for USCIS's...
Casualty Assistance: DOD and the Coast Guard Need to Develop Policies and Outreach Goals and Metrics for Program Supporting Servicemembers' Survivors
GAO-16-569: Published: Jun 28, 2016. Publicly Released: Jun 28, 2016.
The Department of Defense (DOD) and the Coast Guard took steps to implement the Gold Star Advocate Program in 2014 by designating Gold Star Advocates who have received, addressed, and reported a variety of issues raised by survivors, and they conducted some outreach to survivors for the program, but they have not established policies to manage the program. The National Defense Authorization Act fo...
Combating Nuclear Smuggling: NNSA's Detection and Deterrence Program Is Addressing Challenges but Should Improve Its Program Plan [Reissued on June 20, 2016]
GAO-16-460: Published: Jun 17, 2016. Publicly Released: Jun 17, 2016.
The National Nuclear Security Administration’s (NNSA) Nuclear Smuggling Detection and Deterrence (NSDD) program has developed a program plan that includes four 5-year goals to guide its efforts; however, NSDD cannot measure its progress toward completing key activities and achieving these goals because its program plan does not fully incorporate leading practices for program management. Leading...
Managing for Results: Agencies Need to Fully Identify and Report Major Management Challenges and Actions to Resolve them in their Agency Performance Plans
GAO-16-510: Published: Jun 15, 2016. Publicly Released: Jun 15, 2016.
The GPRA Modernization Act of 2010 (GPRAMA) requires agencies to describe their major management challenges and identify associated performance information in their agency performance plans (APP). GAO found, however, that 14 of 24 agencies reviewed did not describe their major management challenges in their APPs as required. This is, in part, because the Office of Management and Budget's (OMB) gui...
Information Technology: FEMA Needs to Address Management Weaknesses to Improve Its Systems
GAO-16-306: Published: Apr 5, 2016. Publicly Released: May 5, 2016.
The Federal Emergency Management Agency (FEMA) faces the following challenges in ensuring that its information technology (IT) programs adequately support the agency's ability to respond to major disasters:Governance and oversight: FEMA established an investment review board to select and oversee IT investments, as called for by leading practices. But the board has not fully defined roles and resp...
High-Containment Laboratories: Comprehensive and Up-to-Date Policies and Stronger Oversight Mechanisms Needed to Improve Safety
GAO-16-305: Published: Mar 21, 2016. Publicly Released: Apr 19, 2016.
Most of the 8 departments and 15 agencies that GAO reviewed had policies that were not comprehensive, and some departments and agencies had policies that were not up to date. Specifically, policies at 5 departments and 9 agencies were not comprehensive because they did not contain all six elements that GAO identified as key for managing biological agents in high-containment laboratories. These ele...