Performance measures (11 - 20 of 243 items)
Coast Guard Acquisitions: Enhanced Oversight of Testing Could Benefit National Security Cutter Program and Future DHS Acquisitions
GAO-16-314T: Published: Feb 3, 2016. Publicly Released: Feb 3, 2016.
In January 2016, GAO reported that the Navy's Commander, Operational Test and Evaluation Force conducted the initial testing on the National Security Cutter (NSC) in spring 2014, when three of the cutters were already operational. The Navy deemed the NSC operationally effective and suitable. At the same time however, the testing revealed some major deficiencies. Two metrics used to assess an asset...
National Security Cutter: Enhanced Oversight Needed to Ensure Problems Discovered during Testing and Operations Are Addressed
GAO-16-148: Published: Jan 12, 2016. Publicly Released: Jan 12, 2016.
The U.S. Navy, the Coast Guard's independent test agent, completed initial testing for the National Security Cutter (NSC) in April 2014 and rated the NSC as operationally effective and suitable. Still, testing revealed 10 major deficiencies (some are shown in figure). Initial testing is an event designed to verify performance of critical systems to ensure assets are capable of meeting mission requ...
Aviation Security: Improved Testing, Evaluation, and Performance Measurement Could Enhance Effectiveness
GAO-16-199T: Published: Nov 3, 2015. Publicly Released: Nov 3, 2015.
Evaluation of new technologies, programs, and processes . GAO has found that TSA has not consistently evaluated the overall effectiveness of new technologies before adopting them. For example, in March 2014, GAO found that TSA testing of certain Advanced Imaging Technology (AIT) systems—also referred to as full-body scanners—used to screen passengers at airports did not account for all factors...
Federal Emergency Management Agency: Additional Planning and Data Collection Could Help Improve Workforce Management Efforts
GAO-15-437: Published: Jul 9, 2015. Publicly Released: Jul 9, 2015.
The Department of Homeland Security's (DHS) Federal Emergency Management Agency (FEMA) is taking steps to address various long-standing workforce management challenges identified by GAO. Since 2007, GAO has found that FEMA faced challenges in completing and integrating its strategic workforce planning efforts. As a result, GAO recommended that FEMA develop a plan that identifies workforce gaps and...
DHS IT Contracting: Steps Taken to Enhance EAGLE II Small Business Opportunities, but Better Assessment Data Needed
GAO-15-551: Published: Jun 24, 2015. Publicly Released: Jun 24, 2015.
Department of Homeland Security (DHS) procurement officials reported taking three key steps to enhance small business participation in the Enterprise Acquisition Gateway for Leading-Edge Solutions II (EAGLE II) contracts:Creating small business tracks within each of EAGLE II's three lines of business, including socioeconomic set-aside tracks, to exclusively target competitions to small businesses...
Aviation Security: TSA Has Taken Steps to Improve Oversight of Key Programs, but Additional Actions Are Needed
GAO-15-559T: Published: May 13, 2015. Publicly Released: May 13, 2015.
The Transportation Security Administration (TSA) has taken steps to improve oversight of Secure Flight—a passenger prescreening program that matches passenger information against watch lists to assign each passenger a risk category—but could take further action to address screening errors. In September 2014, GAO reported that TSA lacked timely and reliable information on system matching erro...
Border Security: Progress and Challenges in DHS's Efforts to Implement and Assess Infrastructure and Technology
GAO-15-595T: Published: May 13, 2015. Publicly Released: May 13, 2015.
GAO reported in March 2014 that U.S. Customs and Border Protection (CBP), within the Department of Homeland Security (DHS), had made progress in deploying programs under the Arizona Border Surveillance Technology Plan (the Plan), but that CBP could strengthen its management and assessment of the Plan's programs. Specifically, GAO reported that CBP's schedules and life-cycle cost estimates for the...
Homeland Security Acquisitions: Major Program Assessments Reveal Actions Needed to Improve Accountability
GAO-15-171SP: Published: Apr 22, 2015. Publicly Released: Apr 22, 2015.
GAO found two of the 22 Department of Homeland Security (DHS) programs it reviewed were on track to meet the initial schedule and cost parameters established after DHS's current acquisition policy went into effect in November 2008. Fourteen programs had experienced schedule slips, or schedule slips and cost growth, including five programs GAO reviewed because they were at-risk of poor outcomes and...
Coast Guard: Timely Actions Needed to Address Risks in Using Rotational Crews
GAO-15-195: Published: Mar 6, 2015. Publicly Released: Apr 6, 2015.
The Coast Guard has delayed the feasibility test for using the crew rotation concept (CRC) to achieve increased operational days at sea with its National Security Cutters (NSC) until 2019. In 2006, the Coast Guard decided to use the CRC for its NSCs and that implementation would begin in 2011. However, the Coast Guard has postponed CRC testing because of delays in NSC deliveries and needed structu...
Anthrax: Agency Approaches to Validation and Statistical Analyses Could Be Improved
GAO-15-80: Published: Dec 19, 2014. Publicly Released: Dec 19, 2014.
After the 2001 Anthrax attacks, the genetic tests that were conducted by the Federal Bureau of Investigation's (FBI) four contractors were generally scientifically verified and validated, and met the FBI's criteria. However, GAO found that the FBI lacked a comprehensive approach—or framework—that could have ensured standardization of the testing process. As a result, each of the contractors de...