Performance measurement (1 - 10 of 65 items)
Border Security: CBP Aims to Prevent High-Risk Travelers from Boarding U.S.-Bound Flights, but Needs to Evaluate Program Performance
GAO-17-216: Published: Jan 24, 2017. Publicly Released: Jan 24, 2017.
The Department of Homeland Security's (DHS) U.S. Customs and Border Protection (CBP) analyzes traveler data and threat information to identify high-risk travelers before they board U.S.-bound flights. CBP's National Targeting Center (NTC), the primary entity responsible for these analyses, conducts traveler data matching which assesses whether travelers are high-risk by matching their information...
Border Patrol: Actions Needed to Improve Oversight of Post-Apprehension Consequences
GAO-17-66: Published: Jan 12, 2017. Publicly Released: Jan 12, 2017.
The U.S. Border Patrol (Border Patrol), an office within the Department of Homeland Security's (DHS) U.S. Customs and Border Protection, uses an annual recidivism rate to measure performance of the Consequence Delivery System (CDS)—a process that identifies consequences as Most Effective and Efficient to deter illegal cross border activity in each sector—however, methodological weaknesses limi...
Fire Grants: FEMA Could Enhance Program Administration and Performance Assessment
GAO-16-744: Published: Sep 15, 2016. Publicly Released: Sep 15, 2016.
The Federal Emergency Management Agency's (FEMA) Grant Programs Directorate (GPD) revised fire grant policies for the Assistance to Firefighters Grant (AFG), Staffing for Adequate Fire and Emergency Response (SAFER), and Fire Prevention and Safety (FP&S) grant programs in response to the Fire Grants Reauthorization Act of 2012 (FGRA). GPD incorporated a majority of these changes into its existing...
Combating Nuclear Smuggling: NNSA's Detection and Deterrence Program Is Addressing Challenges but Should Improve Its Program Plan [Reissued on June 20, 2016]
GAO-16-460: Published: Jun 17, 2016. Publicly Released: Jun 17, 2016.
The National Nuclear Security Administration’s (NNSA) Nuclear Smuggling Detection and Deterrence (NSDD) program has developed a program plan that includes four 5-year goals to guide its efforts; however, NSDD cannot measure its progress toward completing key activities and achieving these goals because its program plan does not fully incorporate leading practices for program management. Leading...
Managing for Results: Agencies Need to Fully Identify and Report Major Management Challenges and Actions to Resolve them in their Agency Performance Plans
GAO-16-510: Published: Jun 15, 2016. Publicly Released: Jun 15, 2016.
The GPRA Modernization Act of 2010 (GPRAMA) requires agencies to describe their major management challenges and identify associated performance information in their agency performance plans (APP). GAO found, however, that 14 of 24 agencies reviewed did not describe their major management challenges in their APPs as required. This is, in part, because the Office of Management and Budget's (OMB) gui...
Federal Air Marshal Service: Actions Needed to Better Incorporate Risk in Deployment Strategy
GAO-16-582: Published: May 31, 2016. Publicly Released: May 31, 2016.
The U.S. Federal Air Marshal Service (FAMS) deploys air marshals in part based on assessed risk, but could better incorporate risk in its deployment strategy. FAMS may deploy air marshals on flights with known risk—meaning certain higher risk flights where the Transportation Security Administration (TSA) or FAMS knows of an increase in the threat or consequence of a terrorist attack—as well as...
Quadrennial Homeland Security Review: Improved Risk Analysis and Stakeholder Consultations Could Enhance Future Reviews
GAO-16-371: Published: Apr 15, 2016. Publicly Released: Apr 15, 2016.
The Department of Homeland Security (DHS) assessed risk for the second Quadrennial Homeland Security Review (QHSR) and considered threats, vulnerabilities, and consequences; however, DHS did not document how its various analyses were synthesized to generate results, thus limiting the reproducibility and defensibility of the results. Without sufficient documentation, the QHSR risk results cannot ea...
Federal Emergency Management Agency: Progress and Continuing Challenges in National Preparedness Efforts
GAO-16-560T: Published: Apr 12, 2016. Publicly Released: Apr 12, 2016.
GAO's recent work highlights both the progress and challenges in the Department of Homeland Security's (DHS) Federal Emergency Management Agency's (FEMA) efforts to strengthen federal preparedness.In December 2014, GAO reported that the federal departments responsible for coordinating emergency support functions (ESF) in preparation for national disaster response carry out their responsibilities i...
Southwest Border Security: Additional Actions Needed to Assess Resource Deployment and Progress
GAO-16-465T: Published: Mar 1, 2016. Publicly Released: Mar 1, 2016.
U.S. Customs and Border Protection (CBP), within the Department of Homeland Security (DHS), has taken action to deploy various resources—including agents and technology—along the southwest border and assess those resources' contributions to border security. For example, in December 2012, GAO reported that CBP's Border Patrol scheduled agents for deployment differently across southwest border l...
Aviation Security: Improved Testing, Evaluation, and Performance Measurement Could Enhance Effectiveness
GAO-16-199T: Published: Nov 3, 2015. Publicly Released: Nov 3, 2015.
Evaluation of new technologies, programs, and processes . GAO has found that TSA has not consistently evaluated the overall effectiveness of new technologies before adopting them. For example, in March 2014, GAO found that TSA testing of certain Advanced Imaging Technology (AIT) systems—also referred to as full-body scanners—used to screen passengers at airports did not account for all factors...