Human capital management (1 - 10 of 75 items)
Department of Homeland Security: Important Progress Made, but More Work Remains to Strengthen Management Functions
GAO-17-409T: Published: Feb 16, 2017. Publicly Released: Feb 16, 2017.
As GAO reported in its 2017 high-risk update, the Department of Homeland Security's (DHS) efforts to strengthen and integrate its management functions have resulted in the department meeting three and partially meeting two of GAO's criteria for removal from the High-Risk List (see table). For example, senior DHS officials demonstrated exemplary leadership commitment by frequently meeting with GAO...
Border Security: CBP Aims to Prevent High-Risk Travelers from Boarding U.S.-Bound Flights, but Needs to Evaluate Program Performance
GAO-17-216: Published: Jan 24, 2017. Publicly Released: Jan 24, 2017.
The Department of Homeland Security's (DHS) U.S. Customs and Border Protection (CBP) analyzes traveler data and threat information to identify high-risk travelers before they board U.S.-bound flights. CBP's National Targeting Center (NTC), the primary entity responsible for these analyses, conducts traveler data matching which assesses whether travelers are high-risk by matching their information...
Managing for Results: Agencies Need to Fully Identify and Report Major Management Challenges and Actions to Resolve them in their Agency Performance Plans
GAO-16-510: Published: Jun 15, 2016. Publicly Released: Jun 15, 2016.
The GPRA Modernization Act of 2010 (GPRAMA) requires agencies to describe their major management challenges and identify associated performance information in their agency performance plans (APP). GAO found, however, that 14 of 24 agencies reviewed did not describe their major management challenges in their APPs as required. This is, in part, because the Office of Management and Budget's (OMB) gui...
U.S. Customs and Border Protection: Review of the Staffing Analysis Report under the Border Patrol Agent Pay Reform Act of 2014
GAO-16-606R: Published: May 26, 2016. Publicly Released: May 26, 2016.
The Border Patrol Agent Pay Reform Act of 2014 (BPAPRA) established a new overtime compensation system for Border Patrol agents at U.S. Customs and Border Protection (CBP), within the Department of Homeland Security (DHS). Under BPAPRA, Border Patrol agents individually elect and are subsequently assigned by the agency to one of three rates of pay commensurate with the amount of scheduled overtime...
Administrative Leave: Evaluation of DHS's New Policy Can Help Identify Progress toward Reducing Leave Use
GAO-16-342: Published: Mar 23, 2016. Publicly Released: Mar 23, 2016.
Between fiscal years 2011 and 2015, 116 Department of Homeland Security (DHS) employees were on administrative leave for personnel matters for 1 year or more, with a total estimated salary cost of $19.8 million for this period. Of these 116 employees on administrative leave:69 employees (59 percent) were for matters related to misconduct allegations,28 employees (24 percent) were for matters relat...
U.S. Secret Service: Data Analyses Could Better Inform the Domestic Field Office Structure
GAO-16-288: Published: Feb 10, 2016. Publicly Released: Mar 11, 2016.
From fiscal years 2009 through 2014, the annual cost of the U.S. Secret Service's domestic field office structure—including 115 field offices, resident offices, and resident agencies—ranged from $500 million to $549 million, but the Secret Service did not accurately record cost data for some offices. GAO determined that although the Secret Service's cost data were reasonably reliable in the ag...
Homeland Security: Oversight of Neglected Human Resources Information Technology Investment Is Needed
GAO-16-253: Published: Feb 11, 2016. Publicly Released: Feb 25, 2016.
The Department of Homeland Security (DHS) has made very little progress in implementing its Human Resources Information Technology (HRIT) investment in the last several years. This investment includes 15 improvement opportunities; as of November 2015, DHS had fully implemented only 1, see table below.Status and Planned Completion Dates for Implementing the 15 Strategic Improvement Opportunities, a...
Homeland Security: Weak Oversight of Human Resources Information Technology Investment Needs Considerable Improvement
GAO-16-407T: Published: Feb 25, 2016. Publicly Released: Feb 25, 2016.
The Department of Homeland Security (DHS) has made very little progress in implementing its Human Resources Information Technology (HRIT) investment over the last several years. This investment includes 15 improvement areas; as of November 2015, DHS had fully implemented only 1.Status and Planned Completion Dates for Implementing the 15 Strategic Improvement Areas, as of November 2015Strategic imp...
Combating Terrorism: State Should Evaluate Its Countering Violent Extremism Program and Set Time Frames for Addressing Evaluation Recommendations
GAO-15-684: Published: Jul 22, 2015. Publicly Released: Jul 22, 2015.
The Department of State's (State) Bureau of Counterterrorism has had an annual increase in authorized full-time equivalent (FTE) positions since fiscal year 2011 and has recently undertaken efforts to reduce a persistent staffing gap. The bureau's authorized FTEs increased from 66 in fiscal year 2011 to 96 in fiscal year 2015, and over the same period, FTE vacancies ranged from 17 to 23 percent. T...
Federal Emergency Management Agency: Additional Planning and Data Collection Could Help Improve Workforce Management Efforts
GAO-15-437: Published: Jul 9, 2015. Publicly Released: Jul 9, 2015.
The Department of Homeland Security's (DHS) Federal Emergency Management Agency (FEMA) is taking steps to address various long-standing workforce management challenges identified by GAO. Since 2007, GAO has found that FEMA faced challenges in completing and integrating its strategic workforce planning efforts. As a result, GAO recommended that FEMA develop a plan that identifies workforce gaps and...