Employee training (1 - 10 of 47 items)
Federal Air Marshal Service: Additional Actions Needed to Ensure Air Marshals' Mission Readiness
GAO-16-764: Published: Sep 14, 2016. Publicly Released: Sep 14, 2016.
The Transportation Security Administration's (TSA) Office of Training and Development (OTD) assesses air marshals' training needs using several information sources, but opportunities exist to obtain more feedback from air marshals on whether the training courses they must take met their needs. OTD primarily assesses air marshals' training needs by holding curriculum development and review conferen...
Aviation Security: TSA Should Ensure Testing Data Are Complete and Fully Used to Improve Screener Training and Operations
GAO-16-704: Published: Sep 7, 2016. Publicly Released: Sep 7, 2016.
The Transportation Security Administration (TSA) uses a variety of programs to train and evaluate Transportation Security Officers (TSO) who are responsible for screening passengers and baggage for threats to aviation security. For example, by law, TSOs must complete 40 hours of classroom training, 60 hours of on-the-job training, and certification tests before performing screening. Once certified...
Disaster Response: FEMA Has Made Progress Implementing Key Programs, but Opportunities for Improvement Exist
GAO-16-87: Published: Feb 5, 2016. Publicly Released: Feb 5, 2016.
The Federal Emergency Management Agency (FEMA) has taken steps to implement, assess, and improve select disaster response programs, but GAO identified opportunities to strengthen program management. Specifically, GAO found that FEMA uses leading management practices in implementing its Urban Search and Rescue (US&R) program. For example, FEMA has aligned the mission of the US&R Program--to save li...
Federal Emergency Management Agency: Additional Planning and Data Collection Could Help Improve Workforce Management Efforts
GAO-15-437: Published: Jul 9, 2015. Publicly Released: Jul 9, 2015.
The Department of Homeland Security's (DHS) Federal Emergency Management Agency (FEMA) is taking steps to address various long-standing workforce management challenges identified by GAO. Since 2007, GAO has found that FEMA faced challenges in completing and integrating its strategic workforce planning efforts. As a result, GAO recommended that FEMA develop a plan that identifies workforce gaps and...
Southwest Border: Issues Related to Private Property Damage
GAO-15-399: Published: Apr 30, 2015. Publicly Released: Apr 30, 2015.
Landowners GAO spoke with reported that damage occurs to private properties along the southwest border on a regular basis. The most prevalent types of damage reported include broken fences and gates (see picture below), which can result in destroyed crops and injured livestock. According to 33 landowners GAO spoke with, the majority of damage is caused by illegal border crossers; however, 21 of th...
DHS Training: Improved Documentation, Resource Tracking, and Performance Measurement Could Strengthen Efforts
GAO-14-688: Published: Sep 10, 2014. Publicly Released: Sep 10, 2014.
The Department of Homeland Security (DHS) has processes to evaluate training, track resources, and assess leader development. However, various actions could better position the department to maximize the impact of its training efforts.Training evaluation: All five DHS components in GAO's review—U.S. Customs and Border Protection, U.S. Immigration and Customs Enforcement, the U.S. Coast Guard, t...
Federal Protective Service: Protecting Federal Facilities Remains A Challenge
GAO-14-623T: Published: May 21, 2014. Publicly Released: May 21, 2014.
The Federal Protective Service continues to face challenges ensuring that contract guards have been properly trained and certified before being deployed to federal facilities around the country. In September 2013, for example, GAO reported that providing training for active shooter scenarios and screening access to federal facilities poses a challenge for FPS. According to officials at five guard...
Student and Exchange Visitor Program: DHS Needs to Assess Risks and Strengthen Oversight of Foreign Students with Employment Authorization
GAO-14-356: Published: Feb 27, 2014. Publicly Released: Mar 7, 2014.
U.S. Immigration and Customs Enforcement (ICE), a component of the Department of Homeland Security (DHS), has not identified or assessed fraud or noncompliance risks posed by schools that recommend and foreign students approved for optional practical training (OPT), in accordance with DHS risk management guidance. ICE's Student and Exchange Visitor Program (SEVP) officials consider OPT to be a low...
Department of Homeland Security: Ammunition Purchases Have Declined since 2009
GAO-14-119: Published: Jan 13, 2014. Publicly Released: Feb 12, 2014.
The Department of Homeland Security's (DHS) annual ammunition purchases have declined since fiscal year 2009 and are comparable in number to the Department of Justice's (DOJ) ammunition purchases. In fiscal year 2013, DHS purchased 84 million rounds of ammunition, which is less than DHS's ammunition purchases over the past 5 fiscal years, as shown in the figure below. DHS component officials said...
DHS Recruiting and Hiring: DHS Is Generally Filling Mission-Critical Positions, but Could Better Track Costs of Coordinated Recruiting Efforts
GAO-13-742: Published: Sep 17, 2013. Publicly Released: Sep 17, 2013.
The Department of Homeland Security (DHS) and selected components are implementing strategies to fill mission-critical occupations (MCO), which are those occupations most critical to an agency's mission. In 2011, the Office of Diversity and Inclusion (D&I)--which coordinates component recruiting efforts--developed the Coordinated Recruiting and Outreach Strategy (CROS). Through the CROS, D&I inten...