Strategic planning (51 - 60 of 927 items)
Identity Theft and Tax Fraud: Enhanced Authentication Could Combat Refund Fraud, but IRS Lacks an Estimate of Costs, Benefits and Risks
GAO-15-119: Published: Jan 20, 2015. Publicly Released: Feb 19, 2015.
Identity Theft (IDT) Refund Fraud Cost Estimates. The Internal Revenue Service's (IRS) fraud estimates met several GAO Cost Guide best practices, such as documenting data sources and detailing calculations. However, the estimates do not reflect the uncertainty inherent in measuring IDT refund fraud because they are presented as point estimates. Best practices suggest that agencies assess the effec...
GAO'S 2015 High-Risk Series: An Update
GAO-15-371T: Published: Feb 11, 2015. Publicly Released: Feb 11, 2015.
Solid, steady progress has been made in the vast majority of the high-risk areas. Eighteen of the 30 areas on the 2013 list at least partially met all of the criteria for removal from the high risk list. Of those, 11 met at least one of the criteria for removal and partially met all others. Sufficient progress was made to narrow the scope of two high-risk issues—Protecting Public Health through...
High-Risk Series: An Update
GAO-15-290: Published: Feb 11, 2015. Publicly Released: Feb 11, 2015.
Solid, steady progress has been made in the vast majority of the high-risk areas. Eighteen of the 30 areas on the 2013 list at least partially met all of the criteria for removal from the High Risk List. Of those, 11 met at least one of the criteria for removal and partially met all others. Sufficient progress was made to narrow the scope of two high-risk issues—Protecting Public Health through...
Federal Workforce: OPM and Agencies Need to Strengthen Efforts to Identify and Close Mission-Critical Skills Gaps
GAO-15-223: Published: Jan 30, 2015. Publicly Released: Jan 30, 2015.
Lessons learned from initial efforts to try to close skills gaps could strengthen future approaches. For example, the Chief Human Capital Officer (CHCO) Council Working Group (Working Group) identified skills gaps in six government-wide occupations, such as cybersecurity and auditors. Although this effort was an important step forward, GAO's work has identified skills gaps in nearly two dozen occu...
Federal Facility Cybersecurity: DHS and GSA Should Address Cyber Risk to Building and Access Control Systems
GAO-15-6: Published: Dec 12, 2014. Publicly Released: Jan 12, 2015.
The Department of Homeland Security (DHS) has taken preliminary steps to begin to understand the cyber risk to building and access controls systems in federal facilities. For example, in 2013, components of DHS's National Protection and Programs Directorate (NPPD) conducted a joint assessment of the physical security and cybersecurity of a federal facility. However, significant work remains.Lack o...
Federal Retirement Processing: Applying Information Technology Acquisition Best Practices Could Help OPM Overcome a Long History of Unsuccessful Modernization Efforts
GAO-15-277T: Published: Dec 10, 2014. Publicly Released: Dec 10, 2014.
In a series of reviews, GAO found that the Office of Personnel Management's (OPM) efforts over two decades to modernize its processing of federal employee retirement applications were fraught with information technology (IT) management weaknesses. Specifically, in 2005, GAO made recommendations to address weaknesses in project, risk, and organizational change management. In 2008, as OPM was on the...
Federal Data Transparency: Effective Implementation of the DATA Act Would Help Address Government-wide Management Challenges and Improve Oversight
GAO-15-241T: Published: Dec 3, 2014. Publicly Released: Dec 3, 2014.
GAO's prior work on federal data transparency has found persistent challenges related to the quality and completeness of the spending data agencies report to USAspending.gov. For example, GAO reported in June 2014 that roughly $619 billion in assistance awards were not properly reported. In addition, few reported awards—between 2 and 7 percent—contained information that was fully consistent wi...
U.S. Postal Service: Status of Workforce Reductions and Related Planning Efforts
GAO-15-43: Published: Nov 13, 2014. Publicly Released: Nov 13, 2014.
From fiscal years 2006 through 2013, the U.S. Postal Service (USPS) decreased the size of its workforce and the number of employee work hours through retirements, attrition, and initiatives to streamline its operations. According to USPS's data, its workforce declined during this period from approximately 796,000 to 618,000 employees, or by about 22 percent. The total number of work hours also dec...
Federal Real Property: Strategic Focus Needed to Help Manage Vast and Diverse Warehouse Portfolio
GAO-15-41: Published: Nov 12, 2014. Publicly Released: Nov 12, 2014.
The federal government's vast civilian warehouse inventory supports a wide range of agencies' storage needs; however, some data in the Federal Real Property Portfolio (FRPP) are not transparent for decision makers. According to the fiscal year 2013 FRPP data, three civilian agencies—the General Services Administration (GSA), the Department of the Interior (Interior), and the Department of En...
Government Efficiency and Effectiveness: Inconsistent Definitions and Information Limit the Usefulness of Federal Program Inventories
GAO-15-83: Published: Oct 31, 2014. Publicly Released: Oct 31, 2014.
To date, the approach used by the Office of Management and Budget (OMB) and agencies has not led to the inventory of all federal programs, along with related budget and performance information, envisioned in the GPRA Modernization Act of 2010 (GPRAMA). In developing the inventory, OMB allowed for significant discretion in several areas—leading to a variety of approaches for defining programs and...