Strategic planning (41 - 50 of 926 items)
U.S. Postal Service: Improved Management Procedures Needed for Parcel Select Contracts
GAO-15-408: Published: Apr 23, 2015. Publicly Released: May 26, 2015.
In June 2014, the U.S. Postal Service (USPS) established standard procedures that departments should follow to manage all negotiated service agreement (NSA) contracts, including Parcel Select NSAs. Although the procedures, in part, address some leading contract management practices, such as defining performance management activities, they lack documentation requirements and clearly defined managem...
Human Capital: Update on Strategic Management Challenges for the 21st Century
GAO-15-619T: Published: May 20, 2015. Publicly Released: May 20, 2015.
Serious human capital shortfalls can erode the capacity of federal agencies and threaten their ability to cost-effectively carry out their missions. GAO's prior work has shown that continued attention is needed to ensure agencies have the human resources to drive performance and achieve the results the nation demands. Key areas where the federal government has taken some actions but additional att...
2020 Census: Recommended Actions Need to Be Implemented before Potential Cost Savings Can be Realized
GAO-15-546T: Published: Apr 20, 2015. Publicly Released: Apr 20, 2015.
The Census Bureau (Bureau) has research and testing efforts well under way to support reforming aspects of the 2020 Census in order to contain costs. The table below briefly describes the four main cost-saving initiatives and the Bureau's associated savings estimates.2020 Census Cost-Saving InitiativesDescription of initiativeBureau's estimated cost savings (in billions)Expanding use of data previ...
Presidential Helicopter Acquisition: Program Established Knowledge-Based Business Case and Entered System Development with Plans for Managing Challenges
GAO-15-392R: Published: Apr 14, 2015. Publicly Released: Apr 14, 2015.
In the past year the acquisition program for a new presidential helicopter, known as VH-92A, continued to make progress by establishing a knowledge-based business case for entry into system development that included an approved cost, schedule and performance baseline. GAO found that the program's actions were substantively in line with acquisition best practices. The Navy, which is responsible for...
Federal Chief Information Officers: Reporting to OMB Can Be Improved by Further Streamlining and Better Focusing on Priorities
GAO-15-106: Published: Apr 2, 2015. Publicly Released: Apr 2, 2015.
The Office of Management and Budget (OMB) directs agency chief information officers (CIO) to respond to 36 information technology (IT) management reporting requirements, largely on a quarterly or annual basis, that address several areas key to effective IT management (see figure).Number of Requirements per Key IT Management AreaOMB uses the information reported by CIOs to help it oversee the feder...
Federal Protective Service: More Effective Management Needed in Delegating Security Authority to Agencies
GAO-15-271: Published: Mar 31, 2015. Publicly Released: Mar 31, 2015.
The Federal Protective Service's (FPS) delegations of authority program does not fully meet applicable federal standards GAO identified for effective program management.FPS lacks reliable data, as called for by federal Standards for Internal Control, to accurately identify all the delegations FPS is responsible for managing and overseeing to ensure the protection of federal facilities. Specifica...
Denali Commission: Options Exist to Address Management Challenges
GAO-15-72: Published: Mar 25, 2015. Publicly Released: Mar 25, 2015.
The Denali Commission has faced two key challenges in fulfilling its statutory purpose of providing, among other things, infrastructure and economic development services to rural communities; but options exist to address them. First, a 90 percent decrease in Commission funding from its peak in fiscal year 2007 has raised concerns about whether the Commission can sustain its current approach as pri...
Geospatial Data: Progress Needed on Identifying Expenditures, Building and Utilizing a Data Infrastructure, and Reducing Duplicative Efforts [Reissued March 18, 2015]
GAO-15-193: Published: Feb 12, 2015. Publicly Released: Mar 16, 2015.
Federal agencies and state governments use a variety of geospatial datasets to support their missions. For example, after Hurricane Sandy in 2012, the Federal Emergency Management Agency used geospatial data to identify 44,000 households that were damaged and inaccessible and reported that, as a result, it was able to provide expedited assistance to area residents. Federal agencies report spending...
2020 Census: Key Challenges Need to Be Addressed to Successfully Enable Internet Response
GAO-15-225: Published: Feb 5, 2015. Publicly Released: Mar 9, 2015.
The U.S. Census Bureau (Bureau) has taken preliminary steps and plans to further examine the impact of introducing an Internet response option on historically hard-to-count segments of the population (these include, but are not limited to, minorities, renters, children, low-income households, and low-education households). For example, the Bureau is applying lessons learned from its implementation...
Identity Theft and Tax Fraud: Enhanced Authentication Could Combat Refund Fraud, but IRS Lacks an Estimate of Costs, Benefits and Risks
GAO-15-119: Published: Jan 20, 2015. Publicly Released: Feb 19, 2015.
Identity Theft (IDT) Refund Fraud Cost Estimates. The Internal Revenue Service's (IRS) fraud estimates met several GAO Cost Guide best practices, such as documenting data sources and detailing calculations. However, the estimates do not reflect the uncertainty inherent in measuring IDT refund fraud because they are presented as point estimates. Best practices suggest that agencies assess the effec...