Program management (71 - 80 of 707 items)
Immigration Benefits: Consistent Adherence to DHS's Acquisition Policy Could Help Improve Transformation Program Outcomes
GAO-12-66: Published: Nov 22, 2011. Publicly Released: Nov 22, 2011.
Each year, the Department of Homeland Security's (DHS) U.S. Citizenship and Immigration Services (USCIS) processes millions of applications for immigration benefits using a paper-based process. In 2005, USCIS embarked on a major, multiyear program to transform its process to a system that is to incorporate electronic application filing, adjudication, and case management. In 2007, GAO reported that...
Information Technology: Critical Factors Underlying Successful Major Acquisitions
GAO-12-7: Published: Oct 21, 2011. Publicly Released: Nov 21, 2011.
Planned federal information technology (IT) spending has now risen to at least $81 billion for fiscal year 2012. As GAO has previously reported, although a variety of best practices exists to guide their successful acquisition, federal IT projects too frequently incur cost overruns and schedule slippages while contributing little to mission-related outcomes. Recognizing these problems, the Office...
OPM Retirement Modernization: Longstanding Information Technology Management Weaknesses Need to Be Addressed
GAO-12-226T: Published: Nov 15, 2011. Publicly Released: Nov 15, 2011.
The Office of Personnel Management (OPM) is the central human resources agency for the federal government and, as such, is tasked with ensuring the government has an effective civilian workforce. As part of its mission, OPM defines recruiting and hiring processes and procedures; provides federal employees with various benefits, such as health benefits; and administers the retirement program for fe...
Small Business Contracting: Opportunities to Improve the Effectiveness of Agency and SBA Advocates and Mentor-Protege Programs
GAO-11-844T: Published: Sep 15, 2011. Publicly Released: Sep 15, 2011.
This testimony discusses our recent work on the federal government's efforts to increase contracting opportunities for small businesses. This work covered (1) the Offices of Small and Disadvantaged Business Utilization (OSDBU) at federal agencies, (2) federal mentor-protege programs, and (3) the Small Business Administration's (SBA) Procurement Center Representatives (PCR) and Commercial Market Re...
Federal Protective Service: Actions Needed to Resolve Delays and Inadequate Oversight Issues with FPS's Risk Assessment and Management Program
GAO-11-705R: Published: Jul 15, 2011. Publicly Released: Aug 15, 2011.
The Federal Protective Service (FPS), which is within the Department of Homeland Security's (DHS) National Protection and Programs Directorate (NPPD), is responsible for protecting the more than 1 million federal employees and members of the public who work in and visit the over 9,000 federal facilities owned or leased by the General Services Administration (GSA) from a potential terrorist attack...
Space and Missile Defense Acquisitions: Periodic Assessment Needed to Correct Parts Quality Problems in Major Programs
GAO-11-404: Published: Jun 24, 2011. Publicly Released: Jul 21, 2011.
Quality is key to success in U.S. space and missile defense programs, but quality problems exist that have endangered entire missions along with less-visible problems leading to unnecessary repair, scrap, rework, and stoppage; long delays; and millions in cost growth. For space and missile defense acquisitions, GAO was asked to examine quality problems related to parts and manufacturing processes...
Flood Insurance: Public Policy Goals Provide a Framework for Reform
GAO-11-670T: Published: Jun 23, 2011. Publicly Released: Jun 23, 2011.
The National Flood Insurance Program (NFIP) has been on GAO's high-risk list since 2006, when the program had to borrow from the U.S. Treasury to cover losses from the 2005 hurricanes. The outstanding debt is $17.8 billion as of June 2011. This sizeable debt, plus operational and management challenges that GAO has identified at the Federal Emergency Management Agency (FEMA), which administers NFIP...
Small Business Programs: Efforts to Address Internal Control Weaknesses and Potential Duplication
GAO-11-558T: Published: Jun 16, 2011. Publicly Released: Jun 16, 2011.
Economic development programs-- administered efficiently and effectively--can contribute to the well-being of the economy at the least cost to taxpayers. Such programs can encompass small business development and contracting. To encourage such contracting, Congress created programs--such as the Historically Underutilized Business Zone (HUBZone), service-disabled veteran-owned small business, and 8...
Mentor-Protege Programs Have Policies That Aim to Benefit Participants but Do Not Require Postagreement Tracking
GAO-11-548R: Published: Jun 15, 2011. Publicly Released: Jun 15, 2011.
A mentor-protege program is an arrangement in which mentors--businesses, typically experienced prime contractors--provide technical, managerial, and other business development assistance to eligible small businesses, or protege. In return, the programs provide incentives for mentor participation, such as credit toward subcontracting goals, additional evaluation points toward the awarding of contra...
Opportunities to Reduce Potential Duplication in Government Programs, Save Tax Dollars, and Enhance Revenue
GAO-11-714T: Published: Jun 1, 2011. Publicly Released: Jun 1, 2011.
This testimony discusses our first annual report to Congress responding to the statutory requirement that GAO identify federal programs, agencies, offices, and initiatives--either within departments or governmentwide--that have duplicative goals or activities. This work can help inform government policymakers as they address the rapidly building fiscal pressures facing our national government. Ou...