Program management (21 - 30 of 706 items)
Small Business Administration: Leadership Attention Needed to Overcome Management Challenges
GAO-15-347: Published: Sep 22, 2015. Publicly Released: Oct 28, 2015.
GAO has a related report that discusses SBA’s organizational structure with a focus on its regional offices. See Small Business Administration: Views on the Operational Effects of Closing Regional Offices, GAO-15-369 (Washington, D.C.: Sept. 22, 2015).What GAO FoundThe Small Business Administration (SBA) has not resolved many of its long-standing management challenges due to a lack of sustained...
A Framework for Managing Fraud Risks in Federal Programs
GAO-15-593SP: Published: Jul 28, 2015. Publicly Released: Jul 28, 2015.
To help managers combat fraud and preserve integrity in government agencies and programs, GAO identified leading practices for managing fraud risks and organized them into a conceptual framework called the Fraud Risk Management Framework (the Framework). The Framework encompasses control activities to prevent, detect, and respond to fraud, with an emphasis on prevention, as well as structures and...
Federal Transit Benefit Program: DOT's Debit-Card Internal Controls Are Designed to Be Consistent with Federal Standards
GAO-15-497: Published: May 29, 2015. Publicly Released: Jun 29, 2015.
The Department of Transportation's (DOT) Office of Transportation Services (TRANServe) has included multiple internal control activities in the design of the TRANServe debit card program. These controls are intended to prevent federal employees from using their debit card for non-transit-related purchases, and as designed, would be expected to provide reasonable assurance that non-transit-related...
Telecommunications Relay Service: FCC Should Strengthen Its Management of Program to Assist Persons with Hearing or Speech Disabilities
GAO-15-409: Published: Apr 29, 2015. Publicly Released: May 8, 2015.
Since 2002, the overall minutes of use and costs for the Telecommunications Relay Service (TRS) program have grown significantly due to the advent of Internet-based forms of TRS and increased usage by the deaf and hard-of-hearing communities. Program data show that total TRS minutes have grown from about 53 million in “rate year” (July-to-June) 2002–2003 to about 249 million in rate year 201...
Homeland Security Acquisitions: Major Program Assessments Reveal Actions Needed to Improve Accountability
GAO-15-171SP: Published: Apr 22, 2015. Publicly Released: Apr 22, 2015.
GAO found two of the 22 Department of Homeland Security (DHS) programs it reviewed were on track to meet the initial schedule and cost parameters established after DHS's current acquisition policy went into effect in November 2008. Fourteen programs had experienced schedule slips, or schedule slips and cost growth, including five programs GAO reviewed because they were at-risk of poor outcomes and...
Federal Chief Information Officers: Reporting to OMB Can Be Improved by Further Streamlining and Better Focusing on Priorities
GAO-15-106: Published: Apr 2, 2015. Publicly Released: Apr 2, 2015.
The Office of Management and Budget (OMB) directs agency chief information officers (CIO) to respond to 36 information technology (IT) management reporting requirements, largely on a quarterly or annual basis, that address several areas key to effective IT management (see figure).Number of Requirements per Key IT Management AreaOMB uses the information reported by CIOs to help it oversee the feder...
Federal Protective Service: More Effective Management Needed in Delegating Security Authority to Agencies
GAO-15-271: Published: Mar 31, 2015. Publicly Released: Mar 31, 2015.
The Federal Protective Service's (FPS) delegations of authority program does not fully meet applicable federal standards GAO identified for effective program management.FPS lacks reliable data, as called for by federal Standards for Internal Control, to accurately identify all the delegations FPS is responsible for managing and overseeing to ensure the protection of federal facilities. Specifica...
Homeland Security Acquisitions: DHS Should Better Define Oversight Roles and Improve Program Reporting to Congress
GAO-15-292: Published: Mar 12, 2015. Publicly Released: Mar 16, 2015.
The Department of Homeland Security (DHS) has taken steps to improve oversight of major acquisition programs, but it lacks written guidance for a consistent approach to day-to-day oversight. Federal Standards for Internal Control call for organizations to define and document key areas of responsibility in order to effectively plan, direct, and control operations to achieve agency objectives. DHS h...
Recovery Act: GSA's Courthouse Projects Illustrate Opportunities to Improve Management Practices and Analyze Environmental Outcomes
GAO-15-307: Published: Feb 12, 2015. Publicly Released: Mar 16, 2015.
The General Services Administration (GSA) developed eight selection criteria for utilizing its $4.5 billion in high-performing green (green) building funds—or more than 80 percent of its total $5.5-billion budget—under the American Recovery and Reinvestment Act of 2009 (Recovery Act). GSA used almost $800 million of its $4.5-billion green building funds on 15 full or partial modernization proj...
Government Efficiency and Effectiveness: Opportunities to Reduce Fragmentation, Overlap, Duplication, and Improper Payments and Achieve Other Financial Benefits
GAO-15-440T: Published: Mar 4, 2015. Publicly Released: Mar 4, 2015.
The executive branch and Congress have made progress in addressing the approximately 440 actions across 180 areas that GAO identified in its past annual reports. These issues span the range of government services and programs, from the Medicare and Medicaid programs to transportation programs to weapon systems acquisitions. As of November 19, 2014, 29 percent of these actions were addressed, 44 pe...