Staff utilization (21 - 30 of 107 items)
Managing for Results: Using Strategic Human Capital Management to Drive Transformational Change
GAO-02-940T: Published: Jul 15, 2002. Publicly Released: Jul 15, 2002.
Strategic human capital management is critical to maximizing government's performance and ensuring its accountability for the benefit of the American people. The early years of the 21st century are proving to be a period of profound transition being driven by several key trends, including global interdependence; diverse, diffuse, and asymmetrical security threats; rapidly evolving science and tech...
Managing For Results: Next Steps to Improve the Federal Government's Management and Performance
GAO-02-439T: Published: Feb 15, 2002. Publicly Released: Feb 15, 2002.
Federal agencies need to work with other governmental organizations, nongovernmental organizations, and the private sector, both domestically and internationally, to achieve results. By focusing on accountable, results-oriented management, the federal government can use this network to deliver economical, efficient, and effective programs and services to the American people. The administration's p...
Human Capital: Building the Information Technology Workforce to Achieve Results
GAO-01-1007T: Published: Jul 31, 2001. Publicly Released: Jul 31, 2001.
This testimony discusses the federal government's strategic human capital management challenges, particularly in the information technology (IT) area. No management issue facing federal agencies could be more critical to the nation than their approach to attracting, retaining, and motivating people. Having enough people with the right mix of knowledge and skills will make the difference between su...
National Science Foundation: Status of Achieving Key Outcomes and Addressing Major Management Challenges
GAO-01-758: Published: Jun 15, 2001. Publicly Released: Jul 16, 2001.
This report reviews the National Science Foundation's (NSF) fiscal year 2000 performance report and fiscal year 2002 performance report plan required by the Government Performance and Results Act. Specifically, GAO discusses NSF's progress in addressing several key outcomes that are important to NSF's mission. NSF reported that it made substantial progress in achieving its key outcomes. Although t...
Major Management Challenges and Program Risks: Environmental Protection Agency
GAO-01-257: Published: Jan 1, 2001. Publicly Released: Jan 1, 2001.
This report, part of GAO's performance and accountability series, discusses the major management challenges and program risks facing the Environmental Protection Agency (EPA). These challenges include (1) improving environmental performance information management, (2) developing a comprehensive human capital approach, and (3) strengthening working relationships with the states.Below are the report...
Major Management Challenges and Program Risks: U.S. Agency for International Development
GAO-01-256: Published: Jan 1, 2001. Publicly Released: Jan 1, 2001.
This report, part of GAO's performance and accountability series, discusses the major management challenges and program risks facing the Agency for International Development (AID). GAO identified weaknesses in AID's management of its human capital. AID has, however, made efforts to improve this area, including hiring additional foreign service employees, establishing a recruitment program, and imp...
Customer Service: Human Capital Management at Selected Public and Private Call Centers
GGD-00-161: Published: Aug 22, 2000. Publicly Released: Sep 25, 2000.
Pursuant to a congressional request, GAO reviewed strategies for managing human capital management at selected public and private call centers, focusing on: (1) whether they identify human capital needs as part of developing management strategies and practices to meet missions and goals; (2) implement human capital strategies and practices; and (3) evaluating human capital strategies and practices...
Background Investigations: Program Deficiencies May Lead DEA to Relinquish Its Authority to OPM
GGD-99-173: Published: Sep 7, 1999. Publicly Released: Sep 7, 1999.
Pursuant to a congressional request, GAO provided information on background investigations conducted by the Drug Enforcement Administration (DEA), focusing on: (1) the circumstances that led DEA to consider relinquishing its authority to conduct personnel background investigations; and (2) whether the Office of Personnel Management (OPM) acted in an independent and objective manner in choosing to...
D.C. Courts: Staffing Level Determination Could Be More Rigorous
GGD-99-162: Published: Aug 27, 1999. Publicly Released: Aug 27, 1999.
Pursuant to a congressional request, GAO provided information on personnel management in the District of Columbia (D.C.) courts, focusing on: (1) staffing and workload levels for the courts from 1989 through 1998; (2) how the courts evaluate the sufficiency of the levels of nonjudicial staff who work on processing and disposition of cases; and (3) a comparison of the D.C. courts' staffing methodol...
Results Act: Observations on the Office of Personnel Management's Fiscal Year 2000 Annual Performance Plan
GGD-99-125: Published: Jul 30, 1999. Publicly Released: Jul 30, 1999.
Pursuant to a congressional request, GAO reviewed the Office of Personnel Management's (OPM) fiscal year (FY) 2000 annual performance plan.GAO noted that: (1) past work done by others and GAO has documented poor workforce planning in federal agencies that can hinder their movement toward performance-based management; (2) major human capital challenges are also emerging, such as the aging of the fe...