Performance measures (21 - 30 of 82 items)
Contract Management: Coast Guard's Deepwater Program Needs Increased Attention to Management and Contractor Oversight
GAO-04-380: Published: Mar 9, 2004. Publicly Released: Mar 9, 2004.
The Coast Guard's Deepwater program, the largest acquisition program in its history, involves modernizing or replacing ships, aircraft, and communications equipment. The Coast Guard awarded the Deepwater contract to Integrated Coast Guard Systems (ICGS) in June 2002. The Coast Guard estimates the program will cost $17 billion over a 30-year period. ICGS is a system integrator, with responsibility...
Comptroller General's Forum: High-Performing Organizations: Metrics, Means, and Mechanisms for Achieving High Performance in the 21st Century Public Management Environment
GAO-04-343SP: Published: Feb 13, 2004. Publicly Released: Feb 13, 2004.
As we face the challenges of the 21st century, the federal government must strive to build high-performing organizations. Nothing less than a fundamental transformation in the people, processes, technology, and environment used by federal agencies to address public goals will be necessary to address public needs. In high-performing organizations, management controls, processes, practices, and syst...
Results-Oriented Cultures: Creating a Clear Linkage between Individual Performance and Organizational Success
GAO-03-488: Published: Mar 14, 2003. Publicly Released: Apr 4, 2003.
The federal government is in a period of profound transition and faces an array of challenges and opportunities to enhance performance, ensure accountability, and position the nation for the future. High-performing organizations have found that to successfully transform themselves, they must often fundamentally change their cultures so that they are more results-oriented, customer-focused, and col...
Major Management Challenges and Program Risks: U.S. Agency for International Development
GAO-03-111: Published: Jan 1, 2003. Publicly Released: Jan 1, 2003.
In its 2001 performance and accountability report on the U.S. Agency for International Development (USAID), GAO identified important management issues facing the agency. The information GAO presents in this report is intended to help sustain congressional and agency attention on continuing to make progress in addressing these challenges and ultimately overcoming them. This report is part of a spec...
Results-Oriented Cultures: Using Balanced Expectations to Manage Senior Executive Performance
GAO-02-966: Published: Sep 27, 2002. Publicly Released: Sep 27, 2002.
Effective performance management systems link individual performance to organizational goals. In October 2000, the Office of Personnel Management amended regulations to require agencies to link senior executive performance with organizational goals; to appraise executive performance by balancing organizational results with customer satisfaction, employee perspective, and other areas; and to use pe...
Managing for Results: Using Strategic Human Capital Management to Drive Transformational Change
GAO-02-940T: Published: Jul 15, 2002. Publicly Released: Jul 15, 2002.
Strategic human capital management is critical to maximizing government's performance and ensuring its accountability for the benefit of the American people. The early years of the 21st century are proving to be a period of profound transition being driven by several key trends, including global interdependence; diverse, diffuse, and asymmetrical security threats; rapidly evolving science and tech...
Managing For Results: Next Steps to Improve the Federal Government's Management and Performance
GAO-02-439T: Published: Feb 15, 2002. Publicly Released: Feb 15, 2002.
Federal agencies need to work with other governmental organizations, nongovernmental organizations, and the private sector, both domestically and internationally, to achieve results. By focusing on accountable, results-oriented management, the federal government can use this network to deliver economical, efficient, and effective programs and services to the American people. The administration's p...
Federal Emergency Management Agency: Status of Achieving Key Outcomes and Addressing Major Management Challenges
GAO-01-832: Published: Jul 9, 2001. Publicly Released: Aug 8, 2001.
This report discusses the Federal Emergency Management Agency's (FEMA) fiscal year 2000 performance report and fiscal year 2002 performance plan required by the Government Performance and Results Act of 1993. Although FEMA did not attain all of its goals for selected key outcomes in its fiscal year 2000 annual performance report, FEMA did make progress toward achieving the outcomes. FEMA's progres...
Office of Personnel Management: Status of Achieving Key Outcomes and Addressing Major Management Challenges
GAO-01-884: Published: Jul 9, 2001. Publicly Released: Aug 8, 2001.
This report reviews the Office of Personnel Management's (OPM) fiscal year 2000 performance report and fiscal year 2002 performance plan. OPM's mission, in part, is to provide strategic human capital management leadership and services to federal agencies. OPM's fiscal year 2000 performance report and fiscal year 2002 performance plan contain many goals that measure the extent of their activities,...
Department of Housing and Urban Development: Status of Achieving Key Outcomes and Addressing Major Management Challenges
GAO-01-833: Published: Jul 6, 2001. Publicly Released: Aug 6, 2001.
This report reviews the Department of Housing and Urban Development's (HUD) fiscal year 2000 performance report and fiscal year 2002 performance plan to assess the agency's progress in achieving selected key outcomes important to the agency's mission. GAO found that although HUD did not attain all of the goals pertaining to the selected key outcomes in its fiscal year 2000 annual performance plan,...