Performance measures (11 - 20 of 82 items)
High-Risk Series: An Update
GAO-09-271: Published: Jan 22, 2009. Publicly Released: Jan 22, 2009.
The federal government is the world's largest and most complex entity, with about $3 trillion in outlays in fiscal year 2008 funding a broad array of programs and operations. GAO's biennial reports on high-risk areas, done since 1990, are meant to bring focus to specific areas needing added attention. Areas are identified, in some cases, as high risk due to their greater vulnerabilities to fraud,...
Office of Personnel Management: Improvements Needed to Ensure Successful Retirement Systems Modernization
GAO-08-345: Published: Jan 31, 2008. Publicly Released: Jan 31, 2008.
Through its Retirement Systems Modernization (RSM) program, the Office of Personnel Management (OPM) is modernizing the paper intensive processes and antiquated information systems it uses to support the retirement of civilian federal employees. RSM is intended to deploy new or modified systems beginning in February 2008 to improve the efficiency and effectiveness of the agency's retirement progra...
Architect of the Capitol: Management Challenges Remain
GAO-06-290: Published: Feb 21, 2006. Publicly Released: Feb 22, 2006.
The Architect of the Capitol (AOC) is responsible for the maintenance, renovation, and new construction of the Capitol Hill complex, which comprises more than three dozen facilities and consists of nine jurisdictions, such as the U.S. Capitol and the Senate and House Office Buildings. In 2003, at the request of Congress, GAO issued a management review of AOC that contained recommendations in seven...
Defense Space Activities: Management and Guidance Performance Measures Needed to Develop Personnel
GAO-05-833: Published: Sep 21, 2005. Publicly Released: Sep 21, 2005.
The Department of Defense (DOD) employs space to support critical military capabilities and funding for space is about 5.4 percent of DOD's budget. In 2001, the Space Commission noted that DOD needs a force composed of educated, motivated, and competent personnel, but DOD was not yet on course to develop the space cadre the nation needs. DOD has a defensewide space human capital strategy and imple...
Issues Related to Poor Performers in the Federal Workplace
GAO-05-812R: Published: Jun 29, 2005. Publicly Released: Jun 29, 2005.
Many factors contribute to an organization's success in accomplishing its mission, but none more than the effective management and utilization of its greatest asset--its employees. A high-performing organization relies on a dynamic workforce with the requisite talents, multidisciplinary knowledge, and up-to-date skills to ensure that it is equipped to accomplish its mission and achieve its goals....
Office of Personnel Management: Retirement Systems Modernization Program Faces Numerous Challenges
GAO-05-237: Published: Feb 28, 2005. Publicly Released: Feb 28, 2005.
The Office of Personnel Management (OPM) manages the systems that process retirement benefits for most federal civilian employees. In fiscal year 2003, over 198,000 claims were processed and over $50 billion in benefits was paid through OPM's retirement systems. OPM is trying to modernize these systems through a program called Retirement Systems Modernization (RSM). The conference report accompany...
Homeland Security: Management Challenges Remain in Transforming Immigration Programs
GAO-05-81: Published: Oct 14, 2004. Publicly Released: Oct 14, 2004.
The Department of Homeland Security (DHS) assumed responsibility for the immigration enforcement and services programs of the former Immigration and Naturalization Service (INS) in 2003. The three DHS bureaus with primary responsibility for immigration functions are U.S. Customs and Border Protection (CBP), U.S. Citizenship and Immigration Services (CIS), and U.S. Immigration and Customs Enforceme...
Human Capital: Building on the Current Momentum to Transform the Federal Government
GAO-04-976T: Published: Jul 20, 2004. Publicly Released: Jul 20, 2004.
The federal government is in a period of profound transition, forcing agencies to transform their cultures to enhance performance, ensure accountability, and position the nation for the future. Strategic human capital management is at the center of this government transformation. Federal agencies will need the most effective human capital systems to succeed in their transformation efforts. At the...
Human Capital: Senior Executive Performance Management Can Be Significantly Strengthened to Achieve Results
GAO-04-614: Published: May 26, 2004. Publicly Released: Jun 25, 2004.
Congress and the administration have established a new performance-based pay system for members of the Senior Executive Service (SES) that is designed to provide a clear and direct linkage between SES performance and pay. Also, GAO previously reported that significant opportunities exist for agencies to hold the SES accountable for improving organizational results. GAO assessed how well selected a...
Management Report: Improvements Needed in IRS's Internal Controls and Accounting Procedures
GAO-04-553R: Published: Apr 26, 2004. Publicly Released: Apr 26, 2004.
In November 2003, we issued our report on the results of our audit of the Internal Revenue Service's (IRS) financial statements as of and for the fiscal years ending September 30, 2003 and 2002, and on the effectiveness of its internal controls as of September 30, 2003. We also reported our conclusions on IRS's compliance with significant provisions of selected laws and regulations and on whether...