Performance appraisal (21 - 30 of 55 items)
Performance Management: Comments on Reauthorization of the Performance Management and Recognition System
T-GGD-93-37: Published: Jun 24, 1993. Publicly Released: Jun 24, 1993.
GAO discussed the reauthorization of the Performance Management and Recognition System (PMRS) for grade 13 through 15 managers and supervisors. GAO noted that: (1) PMRS performance ratings are used as the basis for management decisions and to provide performance feedback to employees; (2) supervisors inflate ratings to protect their employees from reductions in force; (3) inflated ratings are less...
Federal Performance Management: Agencies Need Greater Flexibility in Designing Their Systems
GGD-93-57: Published: Feb 24, 1993. Publicly Released: Apr 7, 1993.
Pursuant to a congressional request, GAO reviewed federal agencies' performance management systems (PMS), focusing on: (1) elements of an effective PMS; (2) whether federal agencies included these elements in PMS; and (3) federal personnel and researchers' views on the adequacy of PMS.GAO found that: (1) there were 14 key elements of an effective PMS; (2) legislation and regulations required feder...
Federal Personnel: Special Authorities Under the Demonstration Project at Commerce
GGD-92-124BR: Published: Jul 13, 1992. Publicly Released: Jul 13, 1992.
Pursuant to a congressional request, GAO provided information on the National Institute of Standards and Technology's (NIST) personnel management demonstration project, focusing on personnel management authorities available to NIST and the effects of the Federal Employees' Pay Comparability Act (FEPCA) on the project.GAO found that: (1) FEPCA should not significantly affect the demonstration proje...
Performance Management: How Well Is the Government Dealing With Poor Performers?
GGD-91-7: Published: Oct 2, 1990. Publicly Released: Oct 2, 1990.
Pursuant to a congressional request, GAO reviewed how the federal government identified and dealt with employees whose performance was less than fully successful.GAO found that: (1) federal agencies rated 5.7 percent of the estimated 1.57 million federal employees as poor performers; (2) 62 to 70 percent of the poor performers either improved their performance to fully successful, voluntarily agre...
Observations on GAO's Experience in Implementing an Independent Personnel System
T-ACG/OPS-90-1: Published: Jul 26, 1990. Publicly Released: Jul 26, 1990.
GAO discussed its personnel system, focusing on: (1) areas where the system has been beneficial; and (2) aspects of its grievance and appeals procedures. GAO noted that: (1) it can move more expeditiously in hiring and recruiting its personnel; (2) it has created a performance-based system that rewards its staff for accomplishments and contributions; (3) it implemented new position classifications...
Performance Management: Appraisal and Promotion Results at the U.S. Customs Service
GGD-90-40: Published: May 18, 1990. Publicly Released: Jun 18, 1990.
Pursuant to a congressional request, GAO tested whether and to what degree certain employee characteristics related to performance ratings and competitive promotions, focusing on U.S. Customs Service employees in two types of pay plans, the General Schedule (GS), and General Management (GM).GAO found that: (1) age was directly related to GS employee ratings, whereas other variables such as sex and...
Due Process: Procedures for Unfavorable Suitability and Security Clearance Actions
NSIAD-90-97FS: Published: Apr 23, 1990. Publicly Released: May 24, 1990.
Pursuant to a congressional request, GAO evaluated six federal agencies' administrative due-process procedures.GAO found that: (1) the Office of Personnel Management (OPM) carried out the civilian personnel suitability and security programs; (2) only one agency had regulations that specifically included administrative due-process procedures for cases where employees were determined unsuitable for...
Postal Service: Employee-Management Relations at the Indianapolis Post Office Are Strained
GGD-90-63: Published: Apr 16, 1990. Publicly Released: Apr 16, 1990.
Pursuant to a congressional request, GAO reviewed employee-management relations problems at the Indianapolis, Indiana, Post Office from 1986 through 1988.GAO found that: (1) circumstances surrounding the displacement of senior black managers led to employee allegations of discrimination, since none of the black men who held mid- to high-level supervisory positions before the Post Office's reorgani...
Office of Personnel Management: Better Performance Information Needed
GGD-90-44: Published: Feb 7, 1990. Publicly Released: Feb 7, 1990.
GAO assessed the Office of Personnel Management's (OPM) use of performance measures and standards to manage its service delivery to individuals seeking federal employment and federal employees, retirees, and dependents.GAO found that OPM: (1) used both qualitative and quantitative performance measures and standards; (2) had not identified all performance measures suggested by the Federal Productiv...
Postal Service Discipline
T-GGD-89-23: Published: May 23, 1989. Publicly Released: May 23, 1989.
GAO discussed the U.S. Postal Service's (USPS) employee discipline policies and practices. GAO noted that USPS: (1) employed a disciplinary system of ever-increasing degrees of punishment to maintain standards of conduct and productivity; (2) during fiscal year 1987, issued approximately 69,000 disciplinary actions, under 26 categories of unacceptable behavior, with warning letters constituting ab...