Federal agencies (31 - 40 of 109 items)
Personnel Security Clearances: Overall Progress Has Been Made to Reform the Governmentwide Security Clearance Process
GAO-11-232T: Published: Dec 1, 2010. Publicly Released: Dec 1, 2010.
This testimony discusses our key findings and recommendations in our report that we are releasing today on some aspects of personnel security clearance reforms. We conducted our review in response to a congressional request. This is the fourth in a series of hearings, in which Congress has asked GAO to testify; and this Subcommittee's continued oversight has helped focus attention on the need for...
U.S. Patent and Trademark Office: Performance Management Processes
GAO-10-946R: Published: Sep 24, 2010. Publicly Released: Sep 24, 2010.
The Department of Commerce's U.S. Patent and Trademark Office (USPTO) grants patents that protect innovations ranging from new treatments for diseases to new wireless technology applications. Over the last several years, increases in both the volume and complexity of patent applications have lengthened the time between when an application is submitted and when a final decision is made--referred to...
Human Capital: Building on the Current Momentum to Transform the Federal Government
GAO-04-976T: Published: Jul 20, 2004. Publicly Released: Jul 20, 2004.
The federal government is in a period of profound transition, forcing agencies to transform their cultures to enhance performance, ensure accountability, and position the nation for the future. Strategic human capital management is at the center of this government transformation. Federal agencies will need the most effective human capital systems to succeed in their transformation efforts. At the...
Competitive Sourcing: Greater Emphasis Needed on Increasing Efficiency and Improving Performance
GAO-04-367: Published: Feb 27, 2004. Publicly Released: Feb 27, 2004.
In August 2001, the administration announced competitive sourcing as one of five initiatives in the President's Management Agenda. Under competitive sourcing, federal agencies open their commercial activities to competition among public and private sector sources. While competitive sourcing is expected to encourage innovation and improve efficiency and performance, it represents a major management...
Comptroller General's Forum: High-Performing Organizations: Metrics, Means, and Mechanisms for Achieving High Performance in the 21st Century Public Management Environment
GAO-04-343SP: Published: Feb 13, 2004. Publicly Released: Feb 13, 2004.
As we face the challenges of the 21st century, the federal government must strive to build high-performing organizations. Nothing less than a fundamental transformation in the people, processes, technology, and environment used by federal agencies to address public goals will be necessary to address public needs. In high-performing organizations, management controls, processes, practices, and syst...
Electronic Government: Progress and Challenges in Implementing the Office of Personnel Management's Initiatives
GAO-03-1169T: Published: Sep 23, 2003. Publicly Released: Sep 23, 2003.
Electronic government (e-government) refers to the use of information technology (IT), including Web-based Internet applications, to enhance access to and delivery of government information and services, as well as to improve the internal efficiency and effectiveness of the federal government. The Office of Personnel Management (OPM) is managing five e-government initiatives whose goal is to trans...
Review of Veterans' Preference and the 'Rule of 3'
GAO-03-966R: Published: Aug 22, 2003. Publicly Released: Aug 22, 2003.
The General Accounting Office has completed a review of selected agencies' compliance with veterans' preference and the "Rule of 3" in federal hiring. This review was requested by Congressman Lane Evans, Ranking Minority Member of the House Committee on Veterans Affairs, and Senator Tom Daschle. As agreed with the requesters, because of continuing oversight of agencies' delegated examining units (...
Human Capital: Further Guidance, Assistance, and Coordination Can Improve Federal Telework Efforts
GAO-03-679: Published: Jul 18, 2003. Publicly Released: Aug 18, 2003.
Telework--work done at a location other than a traditional office--has gained widespread attention over the past decade as a human capital flexibility offering various potential benefits to employers, employees, and society. Using such flexibilities as management tools can help the federal government address its human capital challenges. GAO did this study in response to a congressional request to...
U.S. Postal Service: Key Postal Transformation Issues
GAO-03-812T: Published: May 29, 2003. Publicly Released: May 29, 2003.
The President established this Commission to examine the state of the U.S. Postal Service (the Service) and submit a report by July 31, 2003, with a proposed future vision for the Service and recommendations to ensure the viability of postal services. GAO has provided congressional committees with many reports and testimonies on postal matters, and this testimony is based largely on these prior re...
Results-Oriented Cultures: Creating a Clear Linkage between Individual Performance and Organizational Success
GAO-03-488: Published: Mar 14, 2003. Publicly Released: Apr 4, 2003.
The federal government is in a period of profound transition and faces an array of challenges and opportunities to enhance performance, ensure accountability, and position the nation for the future. High-performing organizations have found that to successfully transform themselves, they must often fundamentally change their cultures so that they are more results-oriented, customer-focused, and col...