Personnel management (21 - 30 of 658 items)
Human Capital: Strategies to Help Agencies Meet Their Missions in an Era of Highly Constrained Resources
GAO-14-168: Published: May 7, 2014. Publicly Released: Jun 6, 2014.
GAO convened a forum of chief human capital officers (CHCO) who described a number of difficulties their agencies face in maintaining the capacity to meet their missions during lean fiscal times. GAO's analysis identified three broad recurring human capital challenges and strategies to address them. While these challenges were not new nor exclusively a result of constrained budgets, reduced resour...
Human Capital: Agencies Should More Fully Evaluate the Costs and Benefits of Executive Training
GAO-14-132: Published: Jan 31, 2014. Publicly Released: Mar 4, 2014.
Chief Human Capital Officers (CHCO) from 26 agencies reported that, from fiscal years 2008 through 2012, they spent almost $57 million (in constant 2012 dollars) on executive training provided by external providers. CHCOs reported using the Office of Personnel Management (OPM) Federal Executive Institute and the Harvard Kennedy School of Government most often. Agencies are required to maintain rec...
Personnel Security Clearances: Actions Needed to Ensure Quality of Background Investigations and Resulting Decisions
GAO-14-138T: Published: Feb 11, 2014. Publicly Released: Feb 11, 2014.
Several agencies have key roles and responsibilities in the multi-phased personnel security clearance process, including the Director of National Intelligence (DNI) who, as the Security Executive Agent, is responsible for developing policies and procedures related to security clearance investigations and adjudications, among other things. The Deputy Director for Management at the Office of Managem...
Grant Workforce: Agency Training Practices Should Inform Future Government-wide Efforts
GAO-13-591: Published: Jun 28, 2013. Publicly Released: Jul 29, 2013.
Identifying the federal grant workforce presents challenges due to differences in how agencies manage grants and the wide range of job series that make up the grant workforce. Some agencies manage grants by using a combination of program specialists (subject-matter experts) and grants management specialists, while other agencies use program specialists to manage the entire grant process. In the fo...
Federal Telework: Office of Personnel Management's 2012 Telework Report Shows Opportunities for Improvement
GAO-13-298R: Published: Jun 28, 2013. Publicly Released: Jun 28, 2013.
The Office of Personnel Management (OPM) partially reported on two of the seven reporting requirements of the Telework Enhancement Act of 2010, but did not report agency information for the five remaining requirements. This was because insufficient time had elapsed for all requirements of the act to be fully implemented and because agencies appeared to face challenges in measuring outcomes for som...
Federal Retirement Processing: OPM Is Pursuing Incremental Information Technology Improvements after Canceling a Modernization Plagued by Management Weaknesses
GAO-13-580T: Published: May 9, 2013. Publicly Released: May 9, 2013.
In a series of reviews, GAO found that the Office of Personnel Management's (OPM) retirement modernization efforts were hindered by weaknesses in key management practices that are essential to successful information technology (IT) modernization projects. For example, in 2005, GAO made recommendations to address weaknesses in the following areas:Project management: While OPM had defined major comp...
Managing For Results: Agencies Should More Fully Develop Priority Goals under the GPRA Modernization Act
GAO-13-174: Published: Apr 19, 2013. Publicly Released: Apr 19, 2013.
For 102 agency priority goals (APGs) for 2012 to 2013 that GAO reviewed, agencies implemented three GPRA Modernization Act of 2010 (the act) requirements. Agencies identified (1) a target level of performance within a 2-year time frame; (2) how their APGs contribute to their strategic goals; and (3) an agency official responsible for achieving each APG. These represent important accomplishments, b...
Managing For Results: Agencies Have Elevated Performance Management Leadership Roles, but Additional Training Is Needed
GAO-13-356: Published: Apr 16, 2013. Publicly Released: Apr 16, 2013.
The designation of senior-level officials to key performance management roles with responsibilities under the Government Performance and Results Act Modernization Act of 2010 (GPRAMA) has helped elevate accountability for performance management within federal agencies and ensure high-level involvement, according to officials GAO interviewed. The 24 Chief Financial Officers (CFO) Act agencies have...
Religious Compensatory Time: Office of Personnel Management Action Needed to Clarify Policies for Agencies
GAO-13-96: Published: Oct 12, 2012. Publicly Released: Oct 26, 2012.
All seven of the agencies in GAO's review--U.S. Customs and Border Protection (CBP), Federal Aviation Administration, Federal Bureau of Investigation, Federal Bureau of Prisons, U.S. Immigration and Customs Enforcement (ICE), Internal Revenue Service (IRS), and Transportation Security Administration--have written policies supporting an employee's ability to earn and use compensatory time off for r...
Federal Training Investments: Office of Personnel Management and Agencies Can Do More to Ensure Cost-Effective Decisions
GAO-12-878: Published: Sep 17, 2012. Publicly Released: Sep 17, 2012.
Many Chief Human Capital Officers (CHCOs) reported that they are implementing several leading practices important to making strategic decisions about training delivery, such as determining the best mix of decentralized and centralized training and considering government-wide reform when planning training. However, many CHCOs reported they are not implementing some practices that support making mor...