Reports and Testimonies - Browse by topic
Performance measurement (1 - 2 of 2 items) in Past Year
Managing for Results: Practices for Effective Agency Strategic Reviews
GAO-15-602: Published: Jul 29, 2015. Publicly Released: Jul 29, 2015.
Managing for Results: Selected Agencies Need to Take Additional Efforts to Improve Customer Service
GAO-15-84: Published: Oct 24, 2014. Publicly Released: Oct 24, 2014.