Performance measurement (1 - 10 of 14 items) in Past Year
Defense Logistics: Improved Performance Measures and Information Needed for Assessing Asset Visibility Initiatives
GAO-17-183: Published: Mar 16, 2017. Publicly Released: Mar 16, 2017.
The Department of Defense (DOD) has identified performance measures for the eight selected asset visibility initiatives GAO reviewed, but these performance measures generally cannot be used to monitor progress. Specifically, GAO found that the measures for the eight initiatives reviewed did not generally include key attributes of successful performance measures. For example, for six initiatives th...
Embassy Construction: State Needs to Better Measure Performance of Its New Approach
GAO-17-296: Published: Mar 16, 2017. Publicly Released: Mar 16, 2017.
Will State's new approach produce better embassies, and how will we know? In 2011, the State Department began to shift from using a standard design for the construction of its embassies to customizing each embassy's design. This new approach (called Excellence) was meant to improve the appearance and functionality, as well as reduce the operating costs of these embassies. However, we found that...
Improper Payments: Strategy and Additional Actions Needed to Help Ensure Agencies Use the Do Not Pay Working System as Intended
GAO-17-15: Published: Oct 14, 2016. Publicly Released: Nov 14, 2016.
The Office of Management and Budget (OMB), in coordination with the Department of the Treasury (Treasury), developed the Do Not Pay (DNP) working system as a data matching service for agencies to use in preventing improper payments, but GAO found that the DNP working system offers either partial or no access to three of the six databases required by the Improper Payments Elimination and Recovery I...
Federal Procurement: Smarter Buying Initiatives Can Achieve Additional Savings, but Improved Oversight and Accountability Needed
GAO-17-164: Published: Oct 26, 2016. Publicly Released: Oct 26, 2016.
From fiscal year 2011 through 2015, federal agencies reported spending almost $2 billion through the Federal Strategic Sourcing Initiatives (FSSI) GAO reviewed and reported an estimated total of $470 million in savings. Federal agencies' low use of the FSSIs, however, diminished the potential savings that could have been achieved. For example, in fiscal year 2015, federal agencies spent an estimat...
Intellectual Property: Patent Office Has Opportunities to Further Improve Application Review and Patent Quality [Reissued on September 21, 2016]
GAO-16-883T: Published: Sep 16, 2016. Publicly Released: Sep 16, 2016.
U.S. Patent and Trademark Office (USPTO) examiners face a variety of challenges in reviewing patent applications and issuing high quality patents. Some challenges affect examiners' ability to complete a thorough review of information relevant to a claimed invention—or a “prior art” search—which is the most time consuming aspect of examining a patent application. For example, the amount and...
Digital Service Programs: Assessing Results and Coordinating with Chief Information Officers Can Improve Delivery of Federal Projects
GAO-16-602: Published: Aug 15, 2016. Publicly Released: Sep 14, 2016.
The General Service Administration's (GSA) 18F and Office of Management and Budget's (OMB) U.S. Digital Service (USDS) have provided a variety of services to agencies supporting their information technology (IT) efforts. Specifically, 18F staff helped 18 agencies with 32 projects and generally provided development and consulting services, including software development solutions and acquisition co...
Performance.gov: Long-Term Strategy Needed to Improve Website Usability
GAO-16-693: Published: Aug 30, 2016. Publicly Released: Aug 30, 2016.
The Office of Management and Budget (OMB), General Services Administration (GSA), and the Performance Improvement Council (PIC) took several steps to improve the usefulness of Performance.gov, a website intended to serve as the public window to the federal government's goals and performance. However, their actions do not fully meet selected Digitalgov.gov requirements for federal websites (which a...
GAO Technology Readiness Assessment Guide: Best Practices for Evaluating the Readiness of Technology for Use in Acquisition Programs and Projects--Exposure Draft
GAO-16-410G: Published: Aug 11, 2016. Publicly Released: Aug 11, 2016.
From August 11, 2016 - August 10, 2017, GAO is seeking input and feedback on this Exposure Draft from all interested parties. Please click on this link https://tell.gao.gov/traguide to provide us with comments on the Guide.Federal agencies spend billions of dollars each year to develop, acquire, and build major systems, facilities, and equipment, including fighter aircraft, nuclear waste treatment...
Managing for Results: Agencies Need to Fully Identify and Report Major Management Challenges and Actions to Resolve them in their Agency Performance Plans
GAO-16-510: Published: Jun 15, 2016. Publicly Released: Jun 15, 2016.
The GPRA Modernization Act of 2010 (GPRAMA) requires agencies to describe their major management challenges and identify associated performance information in their agency performance plans (APP). GAO found, however, that 14 of 24 agencies reviewed did not describe their major management challenges in their APPs as required. This is, in part, because the Office of Management and Budget's (OMB) gui...
High-Risk Series: Key Actions to Make Progress Addressing High-Risk Issues
GAO-16-480R: Published: Apr 25, 2016. Publicly Released: May 25, 2016.
Lasting solutions to the federal government's high-risk problems offer the potential to save billions of dollars, dramatically improve service to the American public, strengthen public confidence and trust in the performance and accountability of the national government, and ensure the ability of government to deliver on its promises. GAO maintains a high-risk program to focus attention on governm...