Internal controls (81 - 90 of 1,219 items)
Managing for Results: Agencies Report Positive Effects of Data-Driven Reviews on Performance but Some Should Strengthen Practices
GAO-15-579: Published: Jul 7, 2015. Publicly Released: Jul 7, 2015.
The GPRA Modernization Act of 2010 (GPRAMA) requires that federal agencies review progress on agency priority goals (APG) at least once a quarter. GPRAMA requires that reviews be conducted by top agency leaders, involve APG goal leaders and other contributors, and be used to identify at-risk goals and strategies to improve performance. While GPRAMA requires that agencies conduct reviews, it also r...
Federal Transit Benefit Program: DOT's Debit-Card Internal Controls Are Designed to Be Consistent with Federal Standards
GAO-15-497: Published: May 29, 2015. Publicly Released: Jun 29, 2015.
The Department of Transportation's (DOT) Office of Transportation Services (TRANServe) has included multiple internal control activities in the design of the TRANServe debit card program. These controls are intended to prevent federal employees from using their debit card for non-transit-related purchases, and as designed, would be expected to provide reasonable assurance that non-transit-related...
Indian Gaming: Regulation and Oversight by the Federal Government, States, and Tribes
GAO-15-355: Published: Jun 3, 2015. Publicly Released: Jun 3, 2015.
The Department of the Interior (Interior) has a multistep review process to help ensure that compacts—agreements between a tribe and state that govern the conduct of the tribe's class III (or casino) gaming—comply with the Indian Gaming Regulatory Act (IGRA). From 1998 through fiscal year 2014, Interior approved 78 percent of compacts; Interior did not act to approve or disapprove 12 percent;...
U.S. Postal Service: Improved Management Procedures Needed for Parcel Select Contracts
GAO-15-408: Published: Apr 23, 2015. Publicly Released: May 26, 2015.
In June 2014, the U.S. Postal Service (USPS) established standard procedures that departments should follow to manage all negotiated service agreement (NSA) contracts, including Parcel Select NSAs. Although the procedures, in part, address some leading contract management practices, such as defining performance management activities, they lack documentation requirements and clearly defined managem...
Federal Vehicle Fleets: Leading Practices for Managing Fleet Operations
GAO-15-644T: Published: May 21, 2015. Publicly Released: May 21, 2015.
Effective fleet management relies on a complete and integrated fleet management information system, the use of life-cycle cost analysis, and appropriate decisions about fleet size and composition. Following these practices enhances agencies’ ability to make sound decisions about their fleets and assure that the fleets are meeting missions in the most cost-efficient manner possible. The Unite...
Telecommunications: Agencies Need Better Controls to Achieve Significant Savings on Mobile Devices and Services
GAO-15-431: Published: May 21, 2015. Publicly Released: May 21, 2015.
Most of the 15 agencies GAO reviewed did not have an inventory of mobile devices and associated services that can be used to assess device usage. The majority of agencies delegated responsibility of their inventories to their components. Only 5 of the 15 agencies had complete service and device inventories at either the enterprise-level or at the components GAO reviewed. The remaining agencies eit...
Human Capital: Update on Strategic Management Challenges for the 21st Century
GAO-15-619T: Published: May 20, 2015. Publicly Released: May 20, 2015.
Serious human capital shortfalls can erode the capacity of federal agencies and threaten their ability to cost-effectively carry out their missions. GAO's prior work has shown that continued attention is needed to ensure agencies have the human resources to drive performance and achieve the results the nation demands. Key areas where the federal government has taken some actions but additional att...
Regulatory Guidance Processes: Selected Departments Could Strengthen Internal Control and Dissemination Practices
GAO-15-368: Published: Apr 16, 2015. Publicly Released: May 18, 2015.
The four departments—Agriculture (USDA), Education (Education), Health and Human Services (HHS), and Labor (DOL)—and their selected components used guidance for multiple purposes, such as clarifying or interpreting regulations and providing grant administration information. The terminology used for agency guidance varied and agency components issued varying amounts of guidance, ranging from ab...
Telecommunications Relay Service: FCC Should Strengthen Its Management of Program to Assist Persons with Hearing or Speech Disabilities
GAO-15-409: Published: Apr 29, 2015. Publicly Released: May 8, 2015.
Since 2002, the overall minutes of use and costs for the Telecommunications Relay Service (TRS) program have grown significantly due to the advent of Internet-based forms of TRS and increased usage by the deaf and hard-of-hearing communities. Program data show that total TRS minutes have grown from about 53 million in “rate year” (July-to-June) 2002–2003 to about 249 million in rate year 201...
Homeland Security: Actions Needed to Better Manage Security Screening at Federal Buildings and Courthouses
GAO-15-445: Published: Mar 31, 2015. Publicly Released: Apr 30, 2015.
The Department of Homeland Security's (DHS) Federal Protective Service (FPS) and the Department of Justice's (DOJ) United States Marshals Service (USMS) experience a range of challenges in their efforts to provide effective security screening, including:Building characteristics and location may limit security options: many General Services Administration (GSA) buildings were designed and construct...