Information technology (11 - 15 of 15 items) in Past Year
Revolving Funds: Additional Pricing and Performance Information for FAA and Treasury Funds Could Enhance Agency Decisions on Shared Services
GAO-16-477: Published: May 10, 2016. Publicly Released: May 10, 2016.
The Federal Aviation Administration (FAA) and the Department of the Treasury (Treasury) have policies and procedures for effectively managing the Administrative Services Franchise Fund (ASFF) and the Treasury Franchise Fund (TFF)—the two revolving funds that GAO reviewed.FAA and Treasury Management of the Selected FundsClear roles and responsibilities The roles and responsibilities for managing...
USDA Administrative Services: Streamlining Efforts Ongoing, but Actions Needed to Monitor Progress, Identify Benefits, and Share Lessons Learned
GAO-16-168: Published: Mar 15, 2016. Publicly Released: Apr 14, 2016.
The U.S. Department of Agriculture's (USDA) efforts to streamline and improve administrative services began in mid-2011 and have evolved since then. Initially, USDA launched a department-wide initiative to improve administrative services and selected 27 recommendations for implementation. USDA officials said 25 of the 27 had been implemented, and 2 were in progress, as of October 2015. For example...
2016 Annual Report: Additional Opportunities to Reduce Fragmentation, Overlap, and Duplication and Achieve Other Financial Benefits
GAO-16-375SP: Published: Apr 13, 2016. Publicly Released: Apr 13, 2016.
Improving Efficiency and EffectivenessGAO's 2016 Annual Report identified 12 new areas of fragmentation, overlap, and duplication in federal programs and activities. GAO also identified 59 new opportunities for cost savings and revenue enhancement. Related work and GAO's Action Tracker—a tool that tracks progress on GAO's specific suggestions for improvement—are available here. What GAO Found...
Government Efficiency and Effectiveness: Opportunities to Reduce Fragmentation, Overlap, and Duplication and Achieve Other Financial Benefits
GAO-16-579T: Published: Apr 13, 2016. Publicly Released: Apr 13, 2016.
GAO's 2016 annual report identifies 92 new actions that Congress and executive branch agencies could take to improve the efficiency and effectiveness of government in 37 areas. GAO identifies 12 areas in which there is evidence of fragmentation, overlap, or duplication. For example, GAO found that the Internal Revenue Service could potentially collect billions of dollars in taxes owed and save res...
Cloud Computing: Agencies Need to Incorporate Key Practices to Ensure Effective Performance
GAO-16-325: Published: Apr 7, 2016. Publicly Released: Apr 7, 2016.
Federal and private sector guidance highlights the importance of federal agencies using a service level agreement (SLA) in a contract when acquiring information technology (IT) services through a cloud computing services provider. An SLA defines the level of service and performance expected from a provider, how that performance will be measured, and what enforcement mechanisms will be used to ensu...