Agency missions (21 - 30 of 136 items)
Managing For Results: Opportunities to Strengthen Agencies' Customer Service Efforts
GAO-11-44: Published: Oct 27, 2010. Publicly Released: Oct 27, 2010.
The federal government has set a goal of providing service to the public that matches or exceeds that of the private sector. Executive Order 12862 (September 11, 1993) and a related 1995 memorandum require agencies to post customer service standards and report results to customers. As requested, this report (1) assesses the extent to which federal agencies are setting customer service standards an...
Defense Management: Improved Planning, Training, and Interagency Collaboration Could Strengthen DOD's Efforts in Africa
GAO-10-794: Published: Jul 28, 2010. Publicly Released: Jul 28, 2010.
When the U.S. Africa Command (AFRICOM) became fully operational in 2008, it inherited well over 100 activities, missions, programs, and exercises from other Department of Defense (DOD) organizations. AFRICOM initially conducted these inherited activities with little change. However, as AFRICOM has matured, it has begun planning and prioritizing activities with its four military service components,...
Defense Management: U.S. Southern Command Demonstrates Interagency Collaboration, but Its Haiti Disaster Response Revealed Challenges Conducting a Large Military Operation
GAO-10-801: Published: Jul 28, 2010. Publicly Released: Jul 28, 2010.
U.S. Southern Command (SOUTHCOM) has been cited as having mature interagency processes and coordinating mechanisms. As evidenced by the earthquakes that shook Haiti in January 2010, the challenges that SOUTHCOM faces require coordinated efforts from U.S. government agencies, international partners, and nongovernmental and private organizations. This report (1) assesses the extent that SOUTHCOM exh...
National Security: Interagency Collaboration Practices and Challenges at DOD's Southern and Africa Commands
GAO-10-962T: Published: Jul 28, 2010. Publicly Released: Jul 28, 2010.
Recognizing the limits of military power in today's security environment, the Department of Defense (DOD) is collaborating with other U.S. federal agencies to achieve its missions around the world. DOD's combatant commands, such as U.S. Southern Command (SOUTHCOM) and U.S. Africa Command (AFRICOM), play key roles in this effort. Both aim to build partner nation capacity and perform humanitarian as...
Fiscal Year 2011 Performance Plan
GAO-10-598SP: Published: May 21, 2010. Publicly Released: May 21, 2010.
This report presents the Government Accountability Office's (GAO) Performance Plan for Fiscal Year 2011. In the spirit of the Government Performance and Results Act, this annual plan informs the Congress and the American people about what we expect to accomplish on their behalf in the coming fiscal year. It sets forth our plan to make progress toward achieving our strategic goals for serving the C...
Intellectual Property: Enhancements to Coordinating U.S. Enforcement Efforts
GAO-10-219T: Published: Dec 9, 2009. Publicly Released: Dec 9, 2009.
Intellectual property (IP) is an important component of the U.S. economy. U.S. government efforts to protect and enforce IP rights domestically and overseas are crucial to safeguarding innovation and preventing significant losses to U.S. industry and IP rights owners as well as addressing health and safety risks resulting from the trade in counterfeit and pirated goods. The Prioritizing Resources...
Continuing Resolutions: Uncertainty Limited Management Options and Increased Workload in Selected Agencies
GAO-09-879: Published: Sep 24, 2009. Publicly Released: Oct 1, 2009.
In all but 3 of the last 30 years, Congress enacted a continuing resolution (CR) allowing federal agencies to continue operating when their regular appropriations had not been passed. CRs appropriate funds generally through rates for operations--funding formulas frequently referenced to the previous years' appropriations acts or a bill that has passed either the House or Senate--instead of a speci...
Information Technology: Federal Agencies Need to Strengthen Investment Board Oversight of Poorly Planned and Performing Projects
GAO-09-566: Published: Jun 30, 2009. Publicly Released: Jul 30, 2009.
The federal government expects to spend about $71 billion for information technology (IT) projects for fiscal year 2009. Given the amount of money at stake, it is critical that these projects be planned and managed effectively to ensure that the public's resources are being invested wisely. This includes ensuring that they receive appropriate selection and oversight reviews. Selection involves ide...
Fiscal Year 2010 Performance Plan
GAO-09-304SP: Published: Apr 13, 2009. Publicly Released: Apr 13, 2009.
This report presents the Government Accountability Office's (GAO) Performance Plan for Fiscal Year 2010. In the spirit of the Government Performance and Results Act, this annual plan informs the Congress and the American people about what we expect to accomplish on their behalf in the coming fiscal year. It sets forth our plan to make progress toward achieving our strategic goals for serving the C...
Federal Real Property: Government's Fiscal Exposure from Repair and Maintenance Backlogs Is Unclear
GAO-09-10: Published: Oct 16, 2008. Publicly Released: Nov 17, 2008.
In 2003, GAO designated federal real property as a high-risk area. In 2007, GAO reported that real-property-holding agencies and the administration had made progress toward managing their real property, but underlying problems, such as backlogs in repair and maintenance, still existed and six agencies reported having over $1 billion in repair and maintenance backlogs. Owning real property creates...