Data collection (21 - 30 of 38 items)
Workforce Investment Act: Labor Should Consider Alternative Approaches to Implement New Performance and Reporting Requirements
GAO-05-539: Published: May 27, 2005. Publicly Released: May 27, 2005.
In a period of significant budget constraints, it is more vital than ever for federal programs to have good performance information. The Workforce Investment Act (WIA) of 1998 took a significant step in that direction by introducing greater accountability for employment and training programs than prior programs. WIA established performance measures to look at a broad array of participant outcomes...
Federal Programs: Ethnographic Studies Can Inform Agencies' Actions
GAO-03-455: Published: Mar 31, 2003. Publicly Released: Mar 31, 2003.
In this time of emphasis on performance and results, federal agencies and congressional committees can benefit from knowing the full range of social science methods that can help them improve the programs they oversee. Among the methods they might consider are those of ethnography, derived from anthropology. However, information about the past and present uses of ethnography to improve federal pro...
Workforce Investment Act: Improvements Needed in Performance Measures to Provide a More Accurate Picture of WIA's Effectiveness
GAO-02-275: Published: Feb 1, 2002. Publicly Released: Feb 1, 2002.
Congress passed the Workforce Investment Act (WIA) in 1998 to bring most federally funded employment and training services into a single, one one-stop center system. GAO assessed three programs that provide service through this system. States and localities have begun to implement the new performance measurement system for the three WIA-funded programs but report several challenges. States had to...
Veterans' Employment and Training Service: Proposed Performance Measurement System Improved, But Further Changes Needed
GAO-01-580: Published: May 15, 2001. Publicly Released: May 15, 2001.
This report discusses the proposed performance measurement system at the Department of Labor's Veterans' Employment and Training Service (VETS). Specifically, GAO reviews (1) VETS' proposed performance measures, including possible concerns about the measures; (2) the proposed data source for the new system; and (3) other measurement issues that would effect the comparability of states' performance...
Veterans' Benefits Claims: Further Improvements Needed in Claims-Processing Accuracy
HEHS-99-35: Published: Mar 1, 1999. Publicly Released: Mar 8, 1999.
Pursuant to a congressional request, GAO reviewed the Department of Veterans Affairs' (VA) regional offices' (RO) accuracy in processing disability claims, focusing on: (1) the extent of improvements made by the Systematic Technical Accuracy Review (STAR) system in measuring claims-processing accuracy; (2) additional efforts needed to strengthen the system; and (3) challenges the Veterans Benefits...
Multiple Employment Training Programs: Major Overhaul Needed to Create a More Efficient, Customer-Driven System
T-HEHS-95-70: Published: Feb 6, 1995. Publicly Released: Feb 6, 1995.
GAO discussed the government's multiple employment training assistance programs. GAO noted that: (1) many programs target the same clients, share the same goals, and deliver similar services while maintaining separate and duplicate administrative and delivery structures; (2) the multiplicity and fragmentation of such programs confuse and frustrate clients, employers, and administrators because the...
JSS: Job Start Software Version 2.0 User Guide
OPP-93-2: Published: Jul 1, 1993. Publicly Released: Jul 1, 1993.
GAO published a user guide for its Job Start Software to be used by evaluators-in-charge and team members to prepare job start forms and Mission Assignment and Tracking System Job initiation reports, division management to approve jobs and maintain a job information database, and the Office of Program Planning to receive and forward approved job start forms to the Job Starts Group...
Social Security: Observations on Demonstration Interviews With Disability Claimants
HRD-88-22BR: Published: Dec 3, 1987. Publicly Released: Jan 5, 1988.
In response to a congressional request, GAO reviewed how well the Social Security Administration (SSA) implemented and evaluated its disability determination projects.GAO found that: (1) delays in obtaining management approval for program regulations and procedures and in contracting for the projects' evaluation slowed implementation; (2) SSA plans to evaluate the demonstration projects within sta...
Case Study Evaluations
132683: Apr 6, 1987
This publication describes the use of case study evaluations for GAO audit and evaluation work, focusing on: (1) the definition of a case study; (2) the conditions under which a case study is an appropriate evaluation method for GAO work; and (3) the method of distinguishing a good case study from a poor one. It also includes information on: (1) the illustrative, exploratory, critical instance, pr...
Using Structured Interviewing Techniques: Methodology Transfer Paper 5
127571: Jul 1, 1985
GAO presented a guide to help evaluators: (1) recognize when structured interviews may be helpful; (2) prepare good first drafts of structured interviews; and (3) understand and practice basic structured interview procedures. The guide includes information on: (1) designing structured interviews; (2) avoiding and correcting flaws; (3) testing and reviewing interviews; (4) training interviewers; (5...