Performance appraisal (11 - 20 of 55 items)
Views of Mid-Level Staff
150180: Oct 28, 1993
GAO discussed the views of its mid-level staff, focusing on: (1) communication and trust within GAO; (2) the GAO work environment; and (3) the rewards, recognition, and compensation systems. GAO noted that: (1) only 20 percent of surveyed employees believe that management is willing to listen to and consider the views of individuals and employee groups; (2) only 24 percent of the survey respondent...
INS Corrective Action
GGD-93-46R: Published: Jun 16, 1993. Publicly Released: Jun 16, 1993.
Pursuant to a congressional request, GAO provided information on corrective actions the Immigration and Naturalization Service (INS) and the Office of Special Counsel (OSC) negotiated after INS inappropriately acted against several of its agents, focusing on: (1) the status of the corrective actions; and (2) new allegations of INS harassment. GAO found that: (1) INS has complied with all the corre...
Federal Personnel: Special Authorities Under the Demonstration Project at Commerce
GGD-92-124BR: Published: Jul 13, 1992. Publicly Released: Jul 13, 1992.
Pursuant to a congressional request, GAO provided information on the National Institute of Standards and Technology's (NIST) personnel management demonstration project, focusing on personnel management authorities available to NIST and the effects of the Federal Employees' Pay Comparability Act (FEPCA) on the project.GAO found that: (1) FEPCA should not significantly affect the demonstration proje...
Mid-Level Employees Council: Summary of 1990 and 1991 Activities
147590: Apr 1, 1992
The GAO Mid-Level Employees Council presented its annual report for fiscal years (FY) 1990 and 1991. The council addressed a number of issues during both years, including: (1) the GAO pay-for-performance system, quality management quality, and labor relations; (2) GAO monitoring actions consisting of changes to the performance system, diversity, age data, a personnel board oversight study, team aw...
Observations on GAO's Experience in Implementing an Independent Personnel System
T-ACG/OPS-90-1: Published: Jul 26, 1990. Publicly Released: Jul 26, 1990.
GAO discussed its personnel system, focusing on: (1) areas where the system has been beneficial; and (2) aspects of its grievance and appeals procedures. GAO noted that: (1) it can move more expeditiously in hiring and recruiting its personnel; (2) it has created a performance-based system that rewards its staff for accomplishments and contributions; (3) it implemented new position classifications...
Due Process: Procedures for Unfavorable Suitability and Security Clearance Actions
NSIAD-90-97FS: Published: Apr 23, 1990. Publicly Released: May 24, 1990.
Pursuant to a congressional request, GAO evaluated six federal agencies' administrative due-process procedures.GAO found that: (1) the Office of Personnel Management (OPM) carried out the civilian personnel suitability and security programs; (2) only one agency had regulations that specifically included administrative due-process procedures for cases where employees were determined unsuitable for...
Dealing With Difficult Feedback Situations
139288: Jul 1, 1989
GAO provided information to assist managers in counseling employees on performance evaluations, focusing on dealing with such extreme emotional reactions as anger, denial, and withdrawal...
Poor Performers: How They Are Identified and Dealt With in the Social Security Administration
GGD-89-28: Published: Jan 27, 1989. Publicly Released: Jan 27, 1989.
Pursuant to a congressional request, GAO provided information on how the Social Security Administration (SSA) identified and dealt with employees who performed their jobs poorly.GAO found that the SSA performance management system required supervisors to: (1) establish performance plans specifying employees' job tasks and expected performance levels; (2) periodically monitor employee performance a...
Managing for Performance in the Public Sector
140066: Jan 1, 1989
This article, which appeared in the GAO Journal, No. 7, Fall 1989, describes some of the ways that organizational policies and incentives and personal skills can help federal managers to elicit high-quality performance from their staff, covering such areas as direct communication, objective evaluation, supportive listening, effective job-capability matches, supportive management, personnel trainin...
Reflections on CSRA's First Decade
138533: Jan 1, 1989
This article, which appeared in the GAO Journal, No. 5, Spring 1989, presents a review of the extent to which enactment of the Civil Service Reform Act of 1978 has improved the federal personnel system. Major changes since the act's passage include: (1) elimination of the Civil Service Commission and splitting of its mission between the Office of Personnel Management and the Merit Systems Protecti...