Performance measurement (1 - 10 of 35 items)
National Mediation Board: Progress Made on Some GAO Recommendations to Strengthen Operations, but Key Controls Continue to Be Needed
GAO-16-240: Published: Feb 12, 2016. Publicly Released: Feb 12, 2016.
The National Mediation Board (NMB) has made some progress in addressing the seven recommendations GAO made in December 2013; however, additional actions are needed to fully implement those recommendations and strengthen operations (see table). Without full implementation, NMB lacks reasonable assurance that its limited resources are effectively targeted and may be missing opportunities to improve...
Workforce Innovation and Opportunity Act: Performance Reporting and Related Challenges
GAO-15-764R: Published: Sep 23, 2015. Publicly Released: Sep 23, 2015.
Federal agencies rely on state data sources for performance reporting on employment and training programs, and generally do not obtain personally identifiable information (PII) in the process. Specifically, state agencies provide data to federal agencies for performance reporting after collecting the necessary data from local agencies and other sources, including state Unemployment Insurance (UI)...
VA Vocational Rehabilitation and Employment: Further Performance and Workload Management Improvements Are Needed
GAO-14-61: Published: Jan 14, 2014. Publicly Released: Jan 14, 2014.
About half of the almost 17,000 veterans who entered the Department of Veterans Affairs' (VA) Vocational Rehabilitation and Employment (VR&E) program in fiscal year 2003 and received employment-related services were placed in suitable jobs, one-third left the program, and most of the others are still participating. It often took veterans 6 years or more to achieve success, due in part to veterans...
National Mediation Board: Strengthening Planning and Controls Could Better Facilitate Rail and Air Labor Relations
GAO-14-5: Published: Dec 3, 2013. Publicly Released: Dec 3, 2013.
The National Mediation Board (NMB) recently updated its strategic plan but is not meeting some federal strategic planning and performance measurement requirements. NMB missed deadlines for updating its strategic plan and lacks performance measures to assess its progress in meeting its goals, even though an agency's strategic plan should form the basis for everything an agency does.NMB also lacks s...
Military Spouse Employment Programs: DOD Can Improve Guidance and Performance Monitoring
GAO-13-60: Published: Dec 13, 2012. Publicly Released: Dec 13, 2012.
The Department of Defense (DOD) has recently created three new programs to help military spouses obtain employment: (1) the Military Spouse Career Advancement Accounts (MyCAA) tuition assistance program, (2) the Military Spouse Employment Partnership (MSEP), which connects military spouses with employers, (3) and the Military Spouse Career Center, consisting of a call center and a website for mili...
Product Safety Laboratories: OSHA's Accreditation Process Needs Reexamination
GAO-13-88: Published: Dec 11, 2012. Publicly Released: Dec 11, 2012.
The Department of Labor's (Labor) Occupational Safety and Health Administration's (OSHA) process for accrediting Nationally Recognized Testing Laboratories (NRTL) is lengthy due to the scope of staff members' responsibilities and unclear application procedures for accreditation. Among the 13 recently approved applications, OSHA took between 1 and 5 years to make accreditation decisions. All of the...
Trade Adjustment Assistance: Commerce Program Has Helped Manufacturing and Services Firms, but Measures, Data, and Funding Formula Could Be Enhanced
GAO-13-166T: Published: Nov 14, 2012. Publicly Released: Nov 14, 2012.
First, we found that the four changes mandated by the 2009 legislation contributed to improvements in program operations and increased participation: (1) Creation of director and other full-time positions: The creation of a director and other full-time positions for the program resulted in reduced firm certification processing times for petitions. (2) New annual reporting on performance measures:...
Trade Adjustment Assistance: One-Time Grants Awarded to Trade- Impacted Communities; Results Will Not Be Known until after 2013
GAO-12-993: Published: Sep 26, 2012. Publicly Released: Sep 26, 2012.
The Department of Commerce's Economic Development Administration (EDA) used its standard grant award process to announce, receive, and review applications for the Community Trade Adjustment Assistance (CTAA) program, with modifications related to program eligibility. To comply with legislative requirements, EDA reached out to eligible communities by identifying those with workers or firms already...
Trade Adjustment Assistance: Commerce Program Has Helped Manufacturing and Services Firms, but Measures, Data, and Funding Formula Could Improve
GAO-12-930: Published: Sep 13, 2012. Publicly Released: Sep 13, 2012.
Changes to the Trade Adjustment Assistance (TAA) for Firms program mandated by the Trade and Globalization Adjustment Assistance Act led to program improvements and increased participation, but participation declined when the legislative changes lapsed and the program faced funding uncertainty. The changes resulted in reduced time to certify firms, new performance reporting, and increased particip...
Trade Adjustment Assistance: USDA Has Enhanced Technical Assistance for Farmers and Fishermen, but Steps Are Needed to Better Evaluate Program Effectiveness
GAO-12-731: Published: Jul 12, 2012. Publicly Released: Jul 12, 2012.
The U.S. Department of Agriculture (USDA) certified relatively few commodities under its Trade Adjustment Assistance (TAA) for Farmers program, as reauthorized by the Trade and Globalization Adjustment Assistance Act of 2009, but provided assistance to most individual farmers and fishermen who produced certified commodities and applied for assistance. Specifically, USDA certified 5 of the 18 commo...