Staff utilization (1 - 10 of 36 items)
U.S. Postal Service: Status of Workforce Reductions and Related Planning Efforts
GAO-15-43: Published: Nov 13, 2014. Publicly Released: Nov 13, 2014.
From fiscal years 2006 through 2013, the U.S. Postal Service (USPS) decreased the size of its workforce and the number of employee work hours through retirements, attrition, and initiatives to streamline its operations. According to USPS's data, its workforce declined during this period from approximately 796,000 to 618,000 employees, or by about 22 percent. The total number of work hours also dec...
Grant Workforce: Agency Training Practices Should Inform Future Government-wide Efforts
GAO-13-591: Published: Jun 28, 2013. Publicly Released: Jul 29, 2013.
Identifying the federal grant workforce presents challenges due to differences in how agencies manage grants and the wide range of job series that make up the grant workforce. Some agencies manage grants by using a combination of program specialists (subject-matter experts) and grants management specialists, while other agencies use program specialists to manage the entire grant process. In the fo...
Human Capital Management: Effectively Implementing Reforms and Closing Critical Skills Gaps Are Key to Addressing Federal Workforce Challenges
GAO-12-1023T: Published: Sep 19, 2012. Publicly Released: Sep 19, 2012.
Since 2001, Congress, the Office of Personnel Management (OPM), and executive branch agencies have taken action to address the government's human capital challenges. For example, in 2002, Congress passed legislation creating the CHCO Council, composed of the Chief Human Capital Officers (CHCO) of 24 executive agencies and chaired by the Director of OPM. In 2004, through the Federal Workforce Flexi...
Sourcing Policy: Initial Agency Efforts to Balance the Government to Contractor Mix in the Multisector Workforce
GAO-10-744T: Published: May 20, 2010. Publicly Released: May 20, 2010.
Federal agencies face a complicated set of decisions in finding the right mix of government and contractor personnel to conduct their missions. While contractors, when properly used, can play an important role in helping agencies accomplish their missions, GAO has found that agencies face challenges with increased reliance on contractors to perform core agency missions. Congress and the Executive...
Workforce Investment Act: Labor Has Made Progress in Addressing Areas of Concern, but More Focus Needed on Understanding What Works and What Doesn't
GAO-09-396T: Published: Feb 26, 2009. Publicly Released: Feb 26, 2009.
Since the Workforce Investment Act's (WIA) enactment in 1998, GAO has issued numerous reports that included recommendations regarding many aspects of WIA. These aspects include performance measures and accountability, funding formulas and spending, one-stop centers, and training, as well as services provided to specific populations, such as dislocated workers, youth, and employers. Collectively, G...
Workforce Development: Community Colleges and One-Stop Centers Collaborate to Meet 21st Century Workforce Needs
GAO-08-547: Published: May 15, 2008. Publicly Released: May 15, 2008.
In the future, businesses will demand workers with higher-level skills and more education. Community colleges are key providers of career and technical training as well as traditional academic education. These colleges can also play important roles in the one-stop system created by the Workforce Investment Act (WIA), through which a variety of federally funded employment and training programs prov...
Workforce Investment Act: Employers Are Aware of, Using, and Satisfied with One-Stop Services, but More Data Could Help Labor Better Address Employers' Needs
GAO-05-259: Published: Feb 18, 2005. Publicly Released: Mar 21, 2005.
The economy of the United States is fueled by 8 million private sector businesses that employ 106 million of the nation's 137 million workers. Employers are seeking better ways to meet their workforce needs as they compete in the global economy. This report examines (1) the extent to which employers, including small businesses, are aware of and using the one-stop system; (2) the degree to which em...
Transportation Security Administration: High-Level Attention Needed to Strengthen Acquisition Function
GAO-04-544: Published: May 28, 2004. Publicly Released: Jul 1, 2004.
The Transportation Security Administration (TSA), within the Department of Homeland Security, was established to secure the nation's transportation systems, beginning with commercial airports. To meet its mission, TSA has awarded over $8.5 billion in contracts since its creation in 2001. Spending on contracts accounted for 48 percent of TSA's fiscal year 2003 budget. Because of TSA's reliance on c...
Comptroller General's Forum: High-Performing Organizations: Metrics, Means, and Mechanisms for Achieving High Performance in the 21st Century Public Management Environment
GAO-04-343SP: Published: Feb 13, 2004. Publicly Released: Feb 13, 2004.
As we face the challenges of the 21st century, the federal government must strive to build high-performing organizations. Nothing less than a fundamental transformation in the people, processes, technology, and environment used by federal agencies to address public goals will be necessary to address public needs. In high-performing organizations, management controls, processes, practices, and syst...
Senior Executive Service: Enhanced Agency Efforts Needed to Improve Diversity as the Senior Corps Turns Over
GAO-04-123T: Published: Oct 15, 2003. Publicly Released: Oct 15, 2003.
The federal government faces large losses in its Senior Executive Service (SES), primarily through retirement but also because of other normal attrition. This presents the government with substantial challenges to ensuring an able management cadre and also provides opportunities to affect the composition of the SES. In a January 2003 report, GAO-03-34, GAO estimated the number of SES members who w...