Personnel management (81 - 90 of 242 items)
Senior Executive Service: Data on Hard-To-Fill Vacancies Not Readily Available
GGD-89-72BR: Published: Apr 26, 1989. Publicly Released: Apr 26, 1989.
Pursuant to a congressional request, GAO provided information on: (1) Senior Executive Service (SES) positions that remained vacant for at least 120 days; and (2) why agencies were unable to fill the vacancies sooner.GAO found that: (1) complete, accurate, and current data on governmentwide career SES vacancies were not readily available; (2) Office of Personnel Management data on SES vacancies in...
Drug Testing: Federal Agency Plans for Testing Employees
GGD-89-51: Published: Mar 1, 1989. Publicly Released: Apr 3, 1989.
Pursuant to a congressional request, GAO assessed executive agencies' drug-testing programs for employees in sensitive positions, focusing on: (1) whether Department of Health and Human Services (HHS) guidelines and agencies' plans complied with the drug-testing provisions of the Supplemental Appropriations Act of 1987; and (2) disparities among the agencies' plans.GAO found that: (1) the HHS mand...
Federal ADP Personnel: Recruitment and Retention
IMTEC-89-12BR: Published: Feb 7, 1989. Publicly Released: Feb 21, 1989.
In response to a congressional request, GAO reviewed: (1) the problems that federal personnel managers have in recruiting and retaining automatic data processing (ADP) personnel; and (2) Office of Personnel Management (OPM) programs that would help recruit and retain a high-quality ADP work force.GAO found that: (1) federal managers believed that noncompetitive wages, obsolete personnel classifica...
Social Security: Views of Agency Personnel on Service Quality and Staff Reductions
HRD-89-37BR: Published: Feb 10, 1989. Publicly Released: Feb 15, 1989.
In response to a congressional request, GAO surveyed Social Security Administration (SSA) personnel on the quality of SSA service to the public and the impact of staff reductions on morale, and compared the results with a previous GAO survey.GAO found that: (1) the percentage of field office managers and employees that perceived a decline in SSA service, performance, and morale increased; (2) mana...
Managing for Performance in the Public Sector
140066: Jan 1, 1989
This article, which appeared in the GAO Journal, No. 7, Fall 1989, describes some of the ways that organizational policies and incentives and personal skills can help federal managers to elicit high-quality performance from their staff, covering such areas as direct communication, objective evaluation, supportive listening, effective job-capability matches, supportive management, personnel trainin...
Reflections on CSRA's First Decade
138533: Jan 1, 1989
This article, which appeared in the GAO Journal, No. 5, Spring 1989, presents a review of the extent to which enactment of the Civil Service Reform Act of 1978 has improved the federal personnel system. Major changes since the act's passage include: (1) elimination of the Civil Service Commission and splitting of its mission between the Office of Personnel Management and the Merit Systems Protecti...
Federal Compensation: Recovery of Improper Health Benefits Charges Needed
GGD-89-27: Published: Dec 13, 1988. Publicly Released: Dec 13, 1988.
GAO reviewed certain aspects of the Federal Employees Health Benefits Program (FEHBP) to determine the reasonableness of the administrative costs that carriers basing their premiums on claims experience charged FEHBP.GAO found that: (1) one carrier improperly charged FEHBP and the Retired Federal Employees Health Benefits Program about $7.2 million for federal income taxes on its service charge fr...
Civil Service Reform: Development of 1978 Civil Service Reform Proposals
GGD-89-18: Published: Nov 1, 1988. Publicly Released: Nov 1, 1988.
Pursuant to a congressional request, GAO presented a transcript of a March 31, 1988, seminar entitled "Civil Service Reform Act: A Tenth Anniversary Retrospective," held jointly by GAO and the Senate Governmental Affairs Subcommittee on Federal Services, Post Office and Civil Service.The seminar examined the early thought that went into the reform of the Civil Service in order to help the Committe...
Senior Executive Service: The Extent to Which SES Members Have Used the Sabbatical Program
GGD-88-90: Published: Aug 4, 1988. Publicly Released: Aug 4, 1988.
Pursuant to a congressional request, GAO reviewed the Office of Personnel Management's (OPM) sabbatical program for Senior Executive Service (SES) members to determine: (1) the costs of sabbaticals; (2) the positions to which SES members returned after their sabbaticals; (3) whether participants remained in federal service for at least 2 consecutive years after completing their sabbaticals, as req...
State Department: Controlling Access to Headquarters Facilities
NSIAD-88-196BR: Published: Jun 29, 1988. Publicly Released: Aug 1, 1988.
Pursuant to a congressional request, GAO provided information regarding the Department of State's issuance of building passes to nondepartmentmental employees.GAO found that State: (1) lacked a formal policy or criteria for granting and issuing passes; (2) cited employee morale, convenience, and access to building services to justify employee family passes; (3) routinely issued passes to personnel...