Student financial aid (1 - 10 of 113 items)
Federal Student Loans: Education Could Improve Direct Loan Program Customer Service and Oversight
GAO-16-523: Published: May 16, 2016. Publicly Released: Jun 15, 2016.
The Department of Education (Education) and its contracted loan servicers provide a range of information to borrowers about their federal Direct Loans for higher education, such as repayment plans and procedures, but some borrowers GAO interviewed reported difficulties with contacting servicers through their call centers. Borrowers noted similar concerns in Education's 2014 and 2015 customer satis...
Higher Education: Actions Needed to Improve Access to Federal Financial Assistance for Homeless and Foster Youth
GAO-16-343: Published: May 19, 2016. Publicly Released: May 19, 2016.
Available research suggests that a lower percentage of youth who have been in foster care enroll in and complete college compared to other youth, but little is known about homeless youth. While the Departments of Education (Education) and Health and Human Services (HHS) administer programs that can help them with college, Education data from 2009 (the latest available) indicate that a lower percen...
Federal Student Loans: Key Weaknesses Limit Education's Management of Contractors
GAO-16-196T: Published: Nov 18, 2015. Publicly Released: Nov 18, 2015.
The Department of Education's Office of Federal Student Aid's (FSA) instructions and guidance to loan servicers are sometimes lacking, resulting in inconsistent and inefficient services to borrowers. While FSA has taken some steps to improve program instructions and guidance, six of the seven servicers GAO interviewed reported various issues resulting from absent, unclear and inconsistent guidance...
Education and Workforce Data: Challenges in Matching Student and Worker Information Raise Concerns about Longitudinal Data Systems
GAO-15-27: Published: Nov 19, 2014. Publicly Released: Dec 19, 2014.
Over half of 48 grantee states that received a Statewide Longitudinal Data Systems (SLDS) or Workforce Data Quality Initiative (WDQI) grant have the ability to match data on individuals from early education into the workforce, based on GAO's analysis of 2013 Data Quality Campaign (DQC) survey data. The DQC is a nonprofit organization that supports the effective use of data to improve student achie...
Higher Education: State Funding Trends and Policies on Affordability
GAO-15-151: Published: Dec 16, 2014. Publicly Released: Dec 16, 2014.
From fiscal years 2003 through 2012, state funding for all public colleges decreased, while tuition rose. Specifically, state funding decreased by 12 percent overall while median tuition rose 55 percent across all public colleges. The decline in state funding for public colleges may have been due in part to the impact of the recent recession on state budgets. Colleges began receiving less of their...
Department of Education: Status of Prior GAO Recommendations
GAO-14-848T: Published: Sep 10, 2014. Publicly Released: Sep 10, 2014.
The Department of Education (Education) has implemented 218 of the 286 recommendations GAO has made since fiscal year 2004, resulting in significant benefits and programmatic improvements. Education implemented 93 percent of recommendations made from fiscal year 2004 through 2009 within 4 years, a standard measure GAO uses to track performance, compared to the governmentwide average of around 80 p...
Federal Student Loans: Impact of Loan Limit Increases on College Prices Is Difficult to Discern
GAO-14-7: Published: Feb 18, 2014. Publicly Released: Feb 18, 2014.
For more than a decade, college prices have been rising consistently and have continued to rise at a gradual pace after the Stafford loan limit increases were enacted in 2008 and 2009. However, it is difficult to determine if a direct relationship exists between increases in college prices and the Stafford loan limit increases because of the confluence of many other factors that occurred around th...
College Debit Cards: Actions Needed to Address ATM Access, Student Choice, and Transparency
GAO-14-91: Published: Feb 13, 2014. Publicly Released: Feb 13, 2014.
At least 852 schools, or 11 percent of U.S. colleges and universities, had agreements to provide debit or prepaid card services to their students as of July 2013, and most offered students the ability to receive federal student aid and other payments on a card. These schools were disproportionately large; their enrollments constituted about 40 percent of all postsecondary students. However, the pe...
U.S. Merchant Marine: Maritime Administration Should Assess Potential Mariner-Training Needs
GAO-14-212: Published: Jan 31, 2014. Publicly Released: Jan 31, 2014.
Maritime training--for domestic waterway and oceangoing operations--is available through many public and private entities. These entities include the U.S. Merchant Marine Academy (USMMA), state maritime academies, community colleges, union-affiliated schools, and about 230 private sector schools. Private companies also provide training to their mariner employees, including training to operate the...
District of Columbia Opportunity Scholarship Program: Actions Needed to Address Weaknesses in Administration and Oversight
GAO-13-805: Published: Sep 30, 2013. Publicly Released: Nov 15, 2013.
The DC Children and Youth Investment Trust Corporation (the Trust) provides information to prospective and current families of children participating in the District of Columbia (the District) Opportunity Scholarship Program (OSP) through a variety of outreach activities. To reach prospective OSP families, the Trust advertises through print, radio, and bus ads, as well as in newspapers and flyers...