Education program evaluation (1 - 10 of 28 items)
Federal Student Loans: Education Could Improve Direct Loan Program Customer Service and Oversight
GAO-16-523: Published: May 16, 2016. Publicly Released: Jun 15, 2016.
The Department of Education (Education) and its contracted loan servicers provide a range of information to borrowers about their federal Direct Loans for higher education, such as repayment plans and procedures, but some borrowers GAO interviewed reported difficulties with contacting servicers through their call centers. Borrowers noted similar concerns in Education's 2014 and 2015 customer satis...
Department of Education: Status of Prior GAO Recommendations
GAO-14-848T: Published: Sep 10, 2014. Publicly Released: Sep 10, 2014.
The Department of Education (Education) has implemented 218 of the 286 recommendations GAO has made since fiscal year 2004, resulting in significant benefits and programmatic improvements. Education implemented 93 percent of recommendations made from fiscal year 2004 through 2009 within 4 years, a standard measure GAO uses to track performance, compared to the governmentwide average of around 80 p...
For-Profit Schools: Experiences of Undercover Students Enrolled in Online Classes at Selected Colleges
GAO-12-150: Published: Oct 31, 2011. Publicly Released: Nov 22, 2011.
Once comprised of local, sole-proprietor ownership, the nation's for-profit institutions now range from small, privately owned schools to publicly traded corporations. Enrollment in such colleges has grown far faster than in traditional higher-education institutions. Moreover, during the 2009-2010 school year, for-profit colleges received almost $32 billion in grants and loans provided to students...
Higher Education: Use of New Data Could Help Improve Oversight of Distance Education
GAO-12-39: Published: Nov 17, 2011. Publicly Released: Nov 17, 2011.
As the largest provider of financial aid in higher education, with about $134 billion in Title IV funds provided to students in fiscal year 2010, the Department of Education (Education) has a considerable interest in distance education. Distance education--that is, offering courses by the Internet, video, or other forms outside the classroom--has been a growing force in postsecondary education and...
Veterans' Education Benefits: Enhanced Guidance and Collaboration Could Improve Administration of the Post-9/11 GI Bill Program
GAO-11-356R: Published: May 5, 2011. Publicly Released: May 5, 2011.
With the passage of the Post-9/11 Veterans Educational Assistance Act of 2008 (Post- 9/11 GI Bill), Congress created a comprehensive education benefit program for veterans, service members, and their dependents pursuing postsecondary education. Since implementation, the Department of Veterans Affairs (VA) has provided just over $5.7 billion for the Post-9/11 GI Bill to fund education expenses for...
Higher Education: Institutions' Reported Data Collection Burden Is Higher Than Estimated but Can Be Reduced through Increased Coordination
GAO-10-871: Published: Aug 13, 2010. Publicly Released: Aug 13, 2010.
The Integrated Postsecondary Education Data System (IPEDS) is the federal government's core postsecondary data collection program. Approximately 6,800 postsecondary schools are required to complete annual IPEDS surveys on topics including enrollment, graduation rates, and finances. As policymakers have sought additional data to increase accountability in postsecondary education, the number and com...
Federal Student Loan Programs: Opportunities Exist to Improve Audit Requirements and Oversight Procedures
GAO-10-668: Published: Jul 21, 2010. Publicly Released: Jul 21, 2010.
The Higher Education Opportunity Act of 2008, Pub. L. No. 110-315, mandated GAO to study the financial and compliance audits and reviews required or conducted for the Federal Family Education Loan (FFEL) program and the Federal Direct Student Loan (DL) program. The Department of Education's (Education) Office of Federal Student Aid is responsible for administering these programs. This report focus...
Higher Education: Information on Incentive Compensation Violations Substantiated by the U.S. Department of Education
GAO-10-370R: Published: Feb 23, 2010. Publicly Released: Feb 23, 2010.
In 1992, Congress banned schools participating in federal student aid programs from paying commissions, bonuses, or other incentive payments to individuals based on their success in enrolling students or securing financial aid for them. Congress instituted this incentive compensation ban to eliminate abusive recruiting practices in which schools enrolled unqualified students who then received fede...
Federal Student Loans: Audits and Reviews of the Federal Family Education Loan and Federal Direct Loan Programs
GAO-09-992R: Published: Sep 30, 2009. Publicly Released: Sep 30, 2009.
This letter formally transmits the briefing slides in response to section 1119 of Pub. L. No. 110-315, the Higher Education Opportunity Act. This act mandated GAO study the financial and compliance audits and reviews required or conducted for the Federal Family Education Loan and Federal Direct Loan Programs. On August 6 and 7, 2009, we briefed the staff of congressional committees on the types of...
Higher Education: Approaches to Attract and Fund International Students in the United States and Abroad
GAO-09-379: Published: Apr 30, 2009. Publicly Released: Apr 30, 2009.
Following September 11, 2001, the number of international students coming to the United States dropped for the first time in over 30 years. While enrollments have rebounded, the U.S. image has declined in the Muslim world and elsewhere. To improve global attitudes toward America, the U.S. government funds higher education for international students to facilitate exchanges, promote understanding am...