Student financial aid (1 - 10 of 89 items)
Federal Student Loans: Education Could Improve Direct Loan Program Customer Service and Oversight
GAO-16-523: Published: May 16, 2016. Publicly Released: Jun 15, 2016.
The Department of Education (Education) and its contracted loan servicers provide a range of information to borrowers about their federal Direct Loans for higher education, such as repayment plans and procedures, but some borrowers GAO interviewed reported difficulties with contacting servicers through their call centers. Borrowers noted similar concerns in Education's 2014 and 2015 customer satis...
Higher Education: Actions Needed to Improve Access to Federal Financial Assistance for Homeless and Foster Youth
GAO-16-343: Published: May 19, 2016. Publicly Released: May 19, 2016.
Available research suggests that a lower percentage of youth who have been in foster care enroll in and complete college compared to other youth, but little is known about homeless youth. While the Departments of Education (Education) and Health and Human Services (HHS) administer programs that can help them with college, Education data from 2009 (the latest available) indicate that a lower percen...
Higher Education: Education Should Strengthen Oversight of Schools and Accreditors [Reissued on January 22, 2015]
GAO-15-59: Published: Dec 22, 2014. Publicly Released: Dec 22, 2014.
Over a 4-1/2-year period, accreditors—independent agencies recognized by the Department of Education (Education)—sanctioned about 8 percent of schools for not meeting accreditor standards. They terminated accreditation for about 1 percent of accredited schools, thereby ending the schools' access to federal student aid funds. Accreditors must be officially recognized by Education as reliable au...
Education and Workforce Data: Challenges in Matching Student and Worker Information Raise Concerns about Longitudinal Data Systems
GAO-15-27: Published: Nov 19, 2014. Publicly Released: Dec 19, 2014.
Over half of 48 grantee states that received a Statewide Longitudinal Data Systems (SLDS) or Workforce Data Quality Initiative (WDQI) grant have the ability to match data on individuals from early education into the workforce, based on GAO's analysis of 2013 Data Quality Campaign (DQC) survey data. The DQC is a nonprofit organization that supports the effective use of data to improve student achie...
College Debit Cards: Actions Needed to Address ATM Access, Student Choice, and Transparency
GAO-14-91: Published: Feb 13, 2014. Publicly Released: Feb 13, 2014.
At least 852 schools, or 11 percent of U.S. colleges and universities, had agreements to provide debit or prepaid card services to their students as of July 2013, and most offered students the ability to receive federal student aid and other payments on a card. These schools were disproportionately large; their enrollments constituted about 40 percent of all postsecondary students. However, the pe...
U.S. Merchant Marine: Maritime Administration Should Assess Potential Mariner-Training Needs
GAO-14-212: Published: Jan 31, 2014. Publicly Released: Jan 31, 2014.
Maritime training--for domestic waterway and oceangoing operations--is available through many public and private entities. These entities include the U.S. Merchant Marine Academy (USMMA), state maritime academies, community colleges, union-affiliated schools, and about 230 private sector schools. Private companies also provide training to their mariner employees, including training to operate the...
District of Columbia Opportunity Scholarship Program: Actions Needed to Address Weaknesses in Administration and Oversight
GAO-13-805: Published: Sep 30, 2013. Publicly Released: Nov 15, 2013.
The DC Children and Youth Investment Trust Corporation (the Trust) provides information to prospective and current families of children participating in the District of Columbia (the District) Opportunity Scholarship Program (OSP) through a variety of outreach activities. To reach prospective OSP families, the Trust advertises through print, radio, and bus ads, as well as in newspapers and flyers...
VA Education Benefits: Student Characteristics and Outcomes Vary across Schools
GAO-13-567: Published: Jul 25, 2013. Publicly Released: Jul 25, 2013.
The majority of the Department of Veterans Affairs (VA) education payments were made to a small percentage of schools receiving VA funding in fiscal year 2011, primarily through the Post-9/11 GI Bill. About 5 percent of schools (654 schools) received more than $3.8 billion in aggregate VA education payments used for tuition and fees in fiscal year 2011, over 60 percent of such funding. These 654 "...
VA Education Benefits: VA Needs to Improve Program Management and Provide More Timely Information to Students
GAO-13-338: Published: May 22, 2013. Publicly Released: May 22, 2013.
Student veterans face many challenges pursuing higher education, and problems with the Department of Veterans Affairs' (VA) administration of the Post-9/11 GI Bill create financial challenges that also affect veterans' academic success. Veterans already cope with challenges transitioning into college as nontraditional students (older or with family obligations) while they are readjusting to civili...
Higher Education: Experts Cited a Range of Requirements as Burdensome
GAO-13-371: Published: Apr 10, 2013. Publicly Released: May 10, 2013.
Experts GAO interviewed offered varied opinions on which student financial aid requirements under Title IV of the Higher Education Act of 1965, as amended, are the most burdensome. While no single requirement was cited as burdensome by a majority of the 18 experts, 11 cited various consumer disclosure requirements--such as those pertaining to campus safety--primarily due to the time and difficulty...