Internal controls (1 - 4 of 4 items) in Past Year
Student Loans: Oversight of Servicemembers' Interest Rate Cap Could Be Strengthened
GAO-17-4: Published: Nov 15, 2016. Publicly Released: Nov 18, 2016.
The Servicemembers Civil Relief Act (SCRA) provides servicemembers with an interest rate cap of 6 percent on student loans while they are on active duty. The number of servicemembers with federal student loans who received this rate cap increased as a result of the Department of Education (Education) requiring federal loan servicers to regularly use the Department of Defense's (DOD) SCRA website t...
Federal Research Grants: Opportunities Remain for Agencies to Streamline Administrative Requirements
GAO-16-890T: Published: Sep 29, 2016. Publicly Released: Sep 29, 2016.
Administrative requirements for federal research grants include (1) Office of Management and Budget (OMB) government-wide grant requirements for protecting against waste, fraud, and abuse of funds and (2) agency-specific requirements generally for promoting the quality and effectiveness of federally funded research. For example, OMB requires grantees to maintain records sufficient to detail the hi...
Federal Student Loans: Education Could Improve Direct Loan Program Customer Service and Oversight
GAO-16-523: Published: May 16, 2016. Publicly Released: Jun 15, 2016.
The Department of Education (Education) and its contracted loan servicers provide a range of information to borrowers about their federal Direct Loans for higher education, such as repayment plans and procedures, but some borrowers GAO interviewed reported difficulties with contacting servicers through their call centers. Borrowers noted similar concerns in Education's 2014 and 2015 customer satis...
K-12 Education: Better Use of Information Could Help Agencies Identify Disparities and Address Racial Discrimination
GAO-16-345: Published: Apr 21, 2016. Publicly Released: May 17, 2016.
The percentage of K-12 public schools in the United States with students who are poor and are mostly Black or Hispanic is growing and these schools share a number of challenging characteristics. From school years 2000-01 to 2013-14 (the most recent data available), the percentage of all K-12 public schools that had high percentages of poor and Black or Hispanic students grew from 9 to 16 percent,...