Private sector (71 - 80 of 111 items)
Magnuson-Moss Warranty Act: FTC's and Better Business Bureau's Handling of Automobile Warranty Complaints
HRD-89-57: Published: Mar 14, 1989. Publicly Released: Mar 20, 1989.
In response to a congressional request, GAO provided information on how the Federal Trade Commission (FTC) and a nonprofit organization handled an individual's claims under an automobile manufacturer's written warranty.GAO found that: (1) the individual purchased a new automobile from an automobile dealer and received a written warranty that required consumers to use an informal dispute resolution...
Federal Research: Assessment of Small Business Innovation Research Programs
RCED-89-39: Published: Jan 23, 1989. Publicly Released: Jan 23, 1989.
Pursuant to a legislative mandate, GAO examined the: (1) effectiveness of the Small Business Innovation Research (SBIR) Program in strengthening the role of small innovative firms in federally supported research and development; and (2) quality of SBIR projects, as compared to the quality of traditional agency research.GAO found that 1982 legislation required federal agencies with large research a...
Consumer Product Safety Commission: Personnel Resources and Other Matters
HRD-88-57FS: Published: Apr 7, 1988. Publicly Released: Apr 29, 1988.
Pursuant to a congressional request, GAO provided information on the Consumer Product Safety Commission's (CPSC) ability to enforce its regulations, focusing on such personnel resource issues as staffing and the extent and duration of employee details and reassignments.GAO found that: (1) CPSC has had two commissioner positions vacant since March 1, 1987; (2) the number of full-time employees decl...
Administrative Structure of the Consumer Product Safety Commission
T-HRD-88-4: Published: Oct 27, 1987. Publicly Released: Oct 27, 1987.
GAO discussed the Consumer Product Safety Commission's (CPSC) administrative structure. GAO believes that CPSC could benefit from changing its current structure to one headed by a single administrator, because: (1) there has been little stability in CPSC leadership since its establishment; (2) both Congress and the executive branch are able to exert significant political influence over CPSC; (3) t...
Consumer Product Safety Commission: Concerns About Staff Memorandum Relating to All-Terrain Vehicles
HRD-87-7: Published: Nov 7, 1986. Publicly Released: Nov 7, 1986.
In response to a congressional request, GAO reviewed a Consumer Product Safety Commission (CPSC) staff memorandum containing comparative injury data for all-terrain vehicles (ATV), minibikes, and snowmobiles to determine: (1) the source and reliability of the vehicle usage data the memorandum presented; (2) whether its conclusions were justified; (3) why CPSC prepared it; and (4) whether its prepa...
Surety Bond Guarantee Program: Small Business Administration's Actions on Prior Program Recommendations
RCED-86-183BR: Published: Sep 18, 1986. Publicly Released: Sep 18, 1986.
In response to congressional requests, GAO reviewed the Small Business Administration's (SBA) management of its Surety Bond Guarantee Program to determine whether SBA implemented GAO and SBA Inspector General recommendations for improved program management. The recommendations focused on SBA underwriting and claims processes and on its automated program information system.SBA established the Suret...
Telephone Communications: Bell Operating Company Entry Into New Lines of Business
RCED-86-138: Published: Apr 16, 1986. Publicly Released: Apr 16, 1986.
In response to a congressional request, GAO examined the rationale allowing the regulated Bell Operating Companies (BOC) to enter various lines of business from which they are currently restricted by the 1982 consent decree that required the American Telephone and Telegraph Company (AT&T) divestiture.GAO found that BOC have sought waivers from the restrictions to engage in new unregulated lines of...
A Profile of Selected Firms Awarded Small Business Innovation Research Funds
RCED-86-113FS: Published: Mar 21, 1986. Publicly Released: Mar 21, 1986.
Pursuant to a congressional request, GAO collected information on the implementation of the Small Business Innovation Development Act of 1982.The act is designed to strengthen the role of small innovative firms in federally funded research and development (R&D) programs and requires federal agencies with budgets of $100 million or more for R&D to be performed by outside concerns to set aside speci...
Consumer Product Safety Commission: Allegations About the Chairman
HRD-86-41BR: Published: Nov 20, 1985. Publicly Released: Dec 9, 1985.
Pursuant to a congressional request, GAO reviewed certain allegations regarding the Chairman of the Consumer Product Safety Commission, whose nomination is pending before a Senate committee.GAO found that: (1) the evidence and documentation it reviewed did not substantiate 12 of the 16 allegations; (2) 2 of the other allegations could not be determined as valid since they depended in part on the C...
[EPA Testing Responsibilities Under Corporate Average Fuel Economy Program]
B-217744: Published: Jun 3, 1985. Publicly Released: Jul 3, 1985.
In response to a congressional request, GAO presented its views on: (1) the scope of the Environmental Protection Agency's (EPA) authority to modify test procedures under the Corporate Average Fuel Economy (CAFE) Program; (2) whether test modifications may be accomplished informally; and (3) whether EPA adequately responded to a circuit court order to address discrepancies resulting from test modi...