Consumers (11 - 20 of 40 items)
Information Resellers: Consumer Privacy Framework Needs to Reflect Changes in Technology and the Marketplace
GAO-13-663: Published: Sep 25, 2013. Publicly Released: Nov 15, 2013.
No overarching federal privacy law governs the collection and sale of personal information among private-sector companies, including information resellers. Instead, a variety of laws tailored to specific purposes, situations, or entities governs the use, sharing, and protection of personal information. For example, the Fair Credit Reporting Act limits the use and distribution of personal informati...
Dietary Supplements: FDA May Have Opportunities to Expand Its Use of Reported Health Problems to Oversee Products
GAO-13-244: Published: Mar 18, 2013. Publicly Released: Mar 18, 2013.
From 2008 through 2011, the Department of Health and Human Services' Food and Drug Administration (FDA) received 6,307 reports of health problems--adverse event reports (AER)--for dietary supplements; 71 percent came from industry as serious adverse events as required by law, and most of these AERs were linked with supplements containing a combination of ingredients, such as vitamins and minerals...
Consumer Product Safety Commission: Awareness, Use, and Usefulness of SaferProducts.gov
GAO-13-306: Published: Mar 11, 2013. Publicly Released: Mar 11, 2013.
The Consumer Product Safety Commission (CPSC) has used various approaches to inform the public about SaferProducts.gov, including using social media, public service announcements, and printed materials, and promoting the site during speeches and events. CPSC's efforts to inform the public about SaferProducts.gov have been part of a larger effort to raise awareness about the agency as a whole. Whil...
Death Services: State Regulation of the Death Care Industry Varies and Officials Have Mixed Views on Need for Further Federal Involvement
GAO-12-65: Published: Dec 15, 2011. Publicly Released: Jan 17, 2012.
The extent to which the federal and state governments regulate the death care industryfuneral homes, cemeteries, crematories, pre-need funeral plans, and third party sales of funeral goodsvaries, as does the extent to which regulation has changed since GAO last reported on the regulation of the death care industry in 2003. The Federal Trade Commission (FTC) continues to annually conduc...
Consumer Product Safety Commission: Action Needed to Strengthen Identification of Potentially Unsafe Products
GAO-12-30: Published: Oct 12, 2011. Publicly Released: Oct 12, 2011.
In the wake of increased product recalls in 2007-2008, Congress passed the Consumer Product Safety Improvement Act of 2008 (CPSIA). Among other things, CPSIA requires the Consumer Product Safety Commission (CPSC) to establish a database on the safety of consumer products that is publicly available, searchable, and accessible through the CPSC Web site. In response, CPSC launched SaferProducts.gov i...
Residential Appraisals: Opportunities to Enhance Oversight of an Evolving Industry
GAO-11-653: Published: Jul 13, 2011. Publicly Released: Jul 13, 2011.
Real estate valuations, which encompass appraisals and other estimation methods, have come under increased scrutiny in the wake of the recent mortgage crisis. The Dodd- Frank Wall Street Reform and Consumer Protection Act (the Act) mandated that GAO study the various valuation methods and the options available for selecting appraisers, as well as the Home Valuation Code of Conduct (HVCC), which es...
Credit Cards: Consumer Costs for Debt Protection Products Can Be Substantial Relative to Benefits but Are Not a Focus of Regulatory Oversight
GAO-11-311: Published: Mar 25, 2011. Publicly Released: Mar 25, 2011.
Debt protection and credit insurance products can cancel or suspend part or all of a credit card debt under specific circumstances, such as loss of life, disability, or involuntary unemployment. In response to a mandate in the Credit Card Accountability Responsibility and Disclosure Act of 2009, this report reviews these products' market share and characteristics, federal and state oversight, and...
Consumer Finance: Regulatory Coverage Generally Exists for Financial Planners, but Consumer Protection Issues Remain
GAO-11-235: Published: Jan 18, 2011. Publicly Released: Jan 18, 2011.
Consumers are increasingly turning for help to financial planners-- individuals who help clients meet their financial goals by providing assistance with such things as selecting investments and insurance products, and managing tax and estate planning. The Dodd-Frank Wall Street Reform and Consumer Protection Act mandated that GAO study the oversight of financial planners. This report examines (1)...
Food Labeling: FDA Needs to Reassess Its Approach to Protecting Consumers from False or Misleading Claims
GAO-11-102: Published: Jan 14, 2011. Publicly Released: Jan 14, 2011.
The Food and Drug Administration (FDA) oversees federal requirements to prohibit false or misleading food labels; the Federal Trade Commission enforces the prohibition against false or misleading advertising. By statute, health claims on food labels must have significant scientific agreement, but in 2002, in response to a court decision, FDA decided to allow qualified health claims with less scien...
Finanzas del Consumidor: Factores que Afectan la Educacion Financiera de las Personas con Conocimientos Limitados del Ingles
GAO-10-869: Published: Aug 4, 2010. Publicly Released: Aug 4, 2010.
This is the Spanish Language summary of GAO-10-518. According to Census data, more than 12 million adults in the United States report they do not speak English well or at all. Proficiency in reading, writing, speaking, and understanding the English language appears to be linked to multiple dimensions of adult life in the United States, including financial literacy--the ability to make informed jud...