Offices (31 - 40 of 116 items)
VA Health Care: Actions Needed to Prevent Sexual Assaults and Other Safety Incidents
GAO-11-530: Published: Jun 7, 2011. Publicly Released: Jun 7, 2011.
Changes in patient demographics present unique challenges for VA in providing safe environments for all veterans treated in Department of Veterans Affairs (VA) facilities. GAO was asked to examine whether or not sexual assault incidents are fully reported and what factors may contribute to any observed underreporting, how facility staff determine sexual assault-related risks veterans may pose in r...
Information Technology: Department of Veterans Affairs Faces Ongoing Management Challenges
GAO-11-663T: Published: May 11, 2011. Publicly Released: May 11, 2011.
The use of information technology (IT) is crucial to helping the Department of Veterans Affairs (VA) effectively serve the nation's veterans, and the department has expended billions of dollars annually over the last several years to manage and secure its information systems and assets. VA has, however, experienced challenges in managing its IT. GAO has previously highlighted VA's weaknesses in ma...
VA Health Care: VA Spends Millions on Post-Traumatic Stress Disorder Research and Incorporates Research Outcomes into Guidelines and Policy for Post-Traumatic Stress Disorder Services
GAO-11-32: Published: Jan 24, 2011. Publicly Released: Jan 24, 2011.
In addition to providing health care to veterans, the Department of Veterans Affairs (VA) funds research that focuses on health conditions veterans may experience. According to VA, experts estimate that up to 20 percent of Operation Enduring Freedom and Operation Iraqi Freedom veterans have experienced post-traumatic stress disorder (PTSD) and demand for PTSD treatment is increasing. Because of th...
Information Security: Veterans Affairs Needs to Resolve Long-Standing Weaknesses
GAO-10-727T: Published: May 19, 2010. Publicly Released: May 19, 2010.
Since 1997, GAO has identified information security as a governmentwide high-risk issue. This has been particularly true at the Department of Veterans Affairs (VA), where the department has been challenged in protecting the availability, confidentiality, and integrity of its information and systems. Since the 1990s, GAO has highlighted the challenges the department has faced, including the need to...
VA's Fiduciary Program: VA Plans to Improve Program Compliance and Policies, but Sustained Management Attention is Needed
GAO-10-635T: Published: Apr 22, 2010. Publicly Released: Apr 22, 2010.
The Department of Veterans Affairs (VA) pays billions of dollars in compensation and pension benefits to disabled veterans and their dependents. For those beneficiaries who are unable to manage their own affairs, VA appoints a third party, called a fiduciary, to manage their VA funds. Congress, VA's Office of Inspector General (OIG) and GAO have noted that VA does not always have, or adhere to, ef...
Veterans' Disability Benefits: VA Has Improved Its Programs for Measuring Accuracy and Consistency, but Challenges Remain
GAO-10-530T: Published: Mar 24, 2010. Publicly Released: Mar 24, 2010.
For years, in addition to experiencing challenges in making disability claims decisions more quickly and reducing its claims backlog, the Department of Veterans Affairs (VA) has faced challenges in improving the accuracy and consistency of its decisions. GAO was asked to discuss issues surrounding VA's Systematic Technical Accuracy Review (STAR) program, a disability compensation and pension quali...
VA Health Care: Facilities Have Taken Action to Provide Language Access Services and Culturally Appropriate Care to a Diverse Veteran Population
GAO-08-535: Published: May 28, 2008. Publicly Released: May 28, 2008.
The Department of Veterans Affairs (VA) faces challenges in bridging language and cultural barriers as it seeks to provide quality health care services to an increasingly diverse veteran population in terms of race, ethnicity, sex, and age. To meet the needs of veterans with limited English proficiency (LEP), VA issued an LEP Directive that provides guidance for medical centers in assessing langua...
Information Security: Sustained Management Commitment and Oversight Are Vital to Resolving Long-standing Weaknesses at the Department of Veterans Affairs
GAO-07-1019: Published: Sep 7, 2007. Publicly Released: Sep 19, 2007.
In May 2006, the Department of Veterans Affairs (VA) announced that computer equipment containing personal information on approximately 26.5 million veterans and active duty military personnel had been stolen. Given the importance of information technology (IT) to VA's mission, effective information security controls are critical to maintaining public and veteran confidence in its ability to prote...
Veterans Affairs: Limited Support for Reported Health Care Management Efficiency Savings
GAO-06-359R: Published: Feb 1, 2006. Publicly Released: Feb 1, 2006.
The Department of Veterans Affairs (VA) provides a uniform set of health care services to eligible veterans who enroll to receive such care and seek it from VA. These services include preventive and primary health care, a full range of outpatient and inpatient services, and prescription drugs. VA provides additional services, such as nursing home and dental care and other services, as required by...
Housing Finance: Ginnie Mae Is Meeting Its Mission but Faces Challenges in a Changing Marketplace
GAO-06-9: Published: Oct 31, 2005. Publicly Released: Nov 30, 2005.
The Government National Mortgage Association, commonly known as Ginnie Mae, is a wholly owned government corporation that guarantees mortgage-backed securities (MBS) backed by pools of federally insured or guaranteed mortgage loans. The agency supports federal housing programs by facilitating the securitization of loans backed by the Federal Housing Administration (FHA), Department of Veterans Aff...