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Managing for Results: Federal Managers' Views on Key Management Issues Vary Widely Across Agencies
GAO-01-592: Published: May 25, 2001. Publicly Released: Jun 11, 2001.
For federal agencies to become high-performing organizations, top management needs to foster performance-based cultures, find ways to measure performance, and use performance information to make decisions. GAO's survey of federal managers found wide differences in how well individual agencies demonstrated a results-based climate. However, transforming organizational cultures is an arduous and long...