All Agencies (A-Z) » Veterans Benefits Administration, Department of Veterans Affairs, Executive
Veterans Benefits Administration, Department of Veterans Affairs, Executive (31 - 40 of 227 items)
Veterans Benefits Management System: Ongoing Development and Implementation Can Be Improved; Goals Are Needed to Promote Increased User Satisfaction
GAO-15-582: Published: Sep 1, 2015. Publicly Released: Sep 15, 2015.
The Veterans Benefits Administration (VBA) within the Department of Veterans Affairs (VA) has made progress in developing and implementing the Veterans Benefits Management System (VBMS), with deployment of the system to all of its regional offices as of June 2013. While 95 percent of records related to veterans' disability claims are electronic and reside in the system, additional capabilities hav...
VA Health Care: Actions Needed to Assess Decrease in Root Cause Analyses of Adverse Events
GAO-15-643: Published: Jul 29, 2015. Publicly Released: Aug 28, 2015.
To address adverse events, Department of Veterans Affairs (VA) medical centers (VAMC) completed 18 percent fewer root cause analyses (RCA) in fiscal year 2014 compared to fiscal year 2010, and the Veterans Health Administration (VHA) has not analyzed the reasons for the decrease. VHA's National Center for Patient Safety (NCPS) officials told GAO they were aware of the decrease, but were not certai...
Veterans' Disability Benefits: Improvements Needed to Better Ensure VA Unemployability Decisions Are Well Supported
GAO-15-735T: Published: Jul 15, 2015. Publicly Released: Jul 15, 2015.
The number of veterans receiving Total Disability Individual Unemployability (TDIU) benefits has been increasing, as has the total amount of benefit payments, especially among older veterans. VA generally provides TDIU benefits to disabled veterans who are unable to maintain employment with earnings above the federal poverty guidelines due to service-connected disabilities. To be eligible for TDIU...
VA Real Property: Actions Underway to Improve the Leasing of Outpatient Clinics
GAO-15-723T: Published: Jun 25, 2015. Publicly Released: Jun 25, 2015.
In its April 2014 report, GAO found that schedules were delayed and costs increased for the majority of the Department of Veterans Affairs' (VA) leased outpatient projects reviewed. As of January 2014, GAO found that 39 of the 41 projects reviewedâ€”with a contract value of about $2.5 billionâ€”experienced schedule delays, ranging from 6 months to 13.3 years, with an average delay of 3.3 years. Th...
Mental Health: HHS Leadership Needed to Coordinate Federal Efforts Related to Serious Mental Illness
GAO-15-113: Published: Dec 18, 2014. Publicly Released: Feb 5, 2015.
Agencies identified 112 federal programs that generally supported individuals with serious mental illness in fiscal year 2013. The majority of these programs addressed broad issues, such as homelessness, that can include individuals with serious mental illness. The programs were spread across eight federal agencies: Department of Defense (DOD), Department of Education, Department of Health and Hum...
VA Health Care: Improvements Needed to Manage Higher-Than-Expected Demand for the Family Caregiver Program
GAO-15-245T: Published: Dec 3, 2014. Publicly Released: Dec 3, 2014.
The Veterans Health Administration (VHA)--within the Department of Veterans Affairs (VA)--significantly underestimated caregivers' demand for services when it implemented the Program of Comprehensive Assistance for Family Caregivers (Family Caregiver Program). As a result, some VA medical centers (VAMCs) had difficulties managing the larger-than-expected workload, and some caregivers experienced d...
Veterans' Reemployment Rights: Department of Labor Has Higher Performance Than the Office of Special Counsel on More Demonstration Project Measures
GAO-15-77: Published: Nov 25, 2014. Publicly Released: Nov 25, 2014.
Demonstration Project Performance Between August 2011 and August 2014, the Department of Labor (DOL) demonstrated relatively higher performance than the Office of Special Counsel (OSC) on three of five performance metrics in the Veterans' Benefits Act of 2010 (VBA).The relative performance was influencedâ€”to a varying extentâ€”by a number of factors, such as the investigative approach.Case Outcom...
Veterans' Disability Benefits: Improvements Could Further Enhance Quality Assurance Efforts
GAO-15-50: Published: Nov 19, 2014. Publicly Released: Nov 19, 2014.
The Veterans Benefits Administration (VBA)â€”within the Department of Veterans Affairsâ€”measures and reports the accuracy of its disability compensation claim decisions in two ways: (1) by claim and (2) by disabling condition, though its approach has limitations. When calculating accuracy rates for either measure through its Systematic Technical Accuracy Review (STAR), VBA does not always follow...
VA Health Care: Actions Needed to Ensure Adequate and Qualified Nurse Staffing
GAO-15-61: Published: Oct 16, 2014. Publicly Released: Nov 17, 2014.
The seven Department of Veterans Affairs medical centers (VAMC) in GAO's review implemented the Veterans Health Administration's (VHA) nurse staffing methodology, experienced problems developing and executing the related nurse staffing plans, and some reported improvements in nurse staffing. Specifically, GAO found that each of the seven VAMCs had developed a facility-wide staffing planâ€”which ou...
VA Health Care: Management and Oversight of Consult Process Need Improvement to Help Ensure Veterans Receive Timely Outpatient Specialty Care
GAO-14-808: Published: Sep 30, 2014. Publicly Released: Oct 30, 2014.
Based on its review of a non-generalizable sample of 150 consults requested from April 2013 through September 2013, GAO found that the Department of Veterans Affairs' (VA) Veterans Health Administration's (VHA) management of the consult process has not ensured that veterans always receive outpatient specialty care in a timely manner, if at all. Specifically, GAO found that for 122 of the 150 consu...