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Acquisition Planning: Opportunities to Build Strong Foundations for Better Services Contracts
GAO-11-672: Published: Aug 9, 2011. Publicly Released: Aug 9, 2011.
Civilian agencies obligated over $135 billion in fiscal year 2010 for services --80 percent of total civilian spending on contracts. Services acquisitions have suffered from inadequate planning, which can put budget, schedule, and quality at risk. GAO was asked to examine how civilian agencies conduct acquisition planning for services contracts and assessed (1) the extent to which agencies have de...