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Human Capital: DHS Faces Challenges In Implementing Its New Personnel System
GAO-04-790: Published: Jun 18, 2004. Publicly Released: Jul 19, 2004.
DHS was provided with significant flexibility to design a modern human capital management system. Its proposed system has both precedent-setting implications for the executive branch and farreaching implications on how the department is managed. GAO reported in September 2003 that the effort to design the system was collaborative and consistent with positive elements of transformation. In February...