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Federal Student Aid, Department of Education, Executive (11 - 15 of 15 items)
Direct Student Loan Program: Management Actions Could Enhance Customer Service
GAO-04-107: Published: Nov 20, 2003. Publicly Released: Nov 20, 2003.
In 1993, Congress authorized the William D. Ford Federal Direct Loan Program as an alternative to the Federal Family Education Loan Program (FFELP). While the Direct Loan Program was originally mandated to replace FFELP, Congress revised the law allowing both loan programs to continue. Since that time, competition between the programs has been credited with improving borrower benefits and service...
Federal Student Aid: Progress in Integrating Pell Grant and Direct Loan Systems and Processes, but Critical Work Remains
GAO-03-241: Published: Dec 31, 2002. Publicly Released: Dec 31, 2002.
To address system problems and other long-standing management weaknesses, in 1998, the Congress created a discrete unit within the Department of Education, the Office of Federal Student Aid (FSA). This office subsequently adopted a new approach to systems integration using middleware (a type of software that can allow an application to access data residing in different databases) and Extensible Ma...
Student Financial Aid: Use of Middleware for Systems Integration Holds Promise
GAO-02-7: Published: Nov 30, 2001. Publicly Released: Dec 20, 2001.
Although the Department of Education spent millions of dollars to modernize and integrate its nonintegrated financial aid systems during the past 10 years, these efforts have met with limited success. Recently, Education's Office of Student Financial Assistance (SFA) began using a software approach known as middleware to provide users with a more complete and integrated view of information in its...
Department of Education: Status of Achieving Key Outcomes and Addressing Major Management Challenges
GAO-01-827: Published: Jun 29, 2001. Publicly Released: Jul 30, 2001.
This report reviews the Department of Education's performance report for fiscal year 2000. Specifically, GAO examines Education's progress in achieving selected key outcomes that are important to its mission. Given the lack of performance data, explanations, and strategies to meet unmet goals in the future, it was difficult for GAO to assess progress. The lack of a performance plan also hindered G...
Pell Grant Validation Imposes Some Costs and Does Not Greatly Reduce Award Errors: New Strategies Are Needed
PEMD-85-10: Published: Sep 27, 1985. Publicly Released: Sep 27, 1985.
GAO analyzed the Department of Education's efforts to verify data submitted by applicants to the Pell Grant Program through validation and the effects of validation on educational institutions and on student applicants for financial aid.GAO conducted: (1) in-depth case studies of 12 postsecondary schools representing the diversity of schools that Pell Grant recipients attend; and (2) a random samp...