From the U.S. Government Accountability Office, www.gao.gov Transcript for: Medicaid Key Challenges Description: Audio Interview by GAO staff with Carolyn Yocom, Director, Health Care Related GAO Work: GAO-15-677: Medicaid: Key Issues Facing the Program Released: July 2015 [ Background Music ] [ Narrator: ] Welcome to GAO's Watchdog Report, your source for news and information from the U.S. Government Accountability Office. It's July, 2015. Medicaid turns 50 this month. The program has grown to be one of the largest sources of healthcare coverage and financing for diverse, low income, and medically needy populations. Today, it is undergoing transformative changes after its expansion under the Affordable Care Act. A team co-led by Carolyn Yocom and Katherine Iritani, directors in GAO's Health Care team, recently looked at key issues facing Medicaid. GAO's Jacques Arsenault sat down with Carolyn to talk about what they found. [ Jacques Arsenault: ] Can you talk a little about the size and scope of Medicaid? [ Carolyn Yocom: ] Sure, it's a large program. Medicaid is over $508 billion in spending in 2014, and then during the course of 2013, 72 million individuals participated in the program at some point during the year. Medicaid has a pretty rich benefit package, as well. Unlike a lot of private insurance coverage, it does cover long-term care services and other types of services beyond routine doctor's visits. [ Jacques Arsenault: ] And so how has the program changed over the years? [ Carolyn Yocom: ] When Medicaid was first enacted, the coverage was primarily for individuals who were in certain categories. These categories were things like being a child, being a person who is elderly, and/or being a person with disabilities, and then there was always an income test that was applied to the program, as well. With the Affordable Care Act, the states now have the option of not using categories of eligibility, and instead, focusing simply on income. [ Jacques Arsenault: ] Now, GAO has done a lot of work on Medicaid over the years, and in this report, it really is kind of looking at that body of work. Can you talk about the four key issues or areas that you highlighted in this report? [ Carolyn Yocom: ] Right. The first issue does have to do with maintaining and increasing access to care. Our work has very much found that individuals on Medicaid have care comparable with that perceived by individuals on private insurance, with a couple of key exceptions. Primarily, specialty services such as mental health and dental care. Secondly, we talk about fiscal accountability, and in particular, what we really need here is better data to understand where the money in the Medicaid program is going. Third, we talk about program integrity. There is 17.5 billion estimated improper payments, and while there's been progress made, we highlight, in particular, areas looking at managed-care, both payments and oversight of managed-care payments. And lastly, we talk about addressing variations in state spending needs, and this is very specific to economic downturns. During a recession, states have less money to with which to finance their program, but enrollment in the program goes up. What GAO has suggested that Congress consider is a formula that would automatically target assistance to states who have lost revenues as a result of the recession. This would be temporary assistance that would then be turned off when recovery occurred. [ Jacques Arsenault: ] So then, what recommendations has GAO made to CMS to improve Medicaid? [ Carolyn Yocom: ] Well, we've made a lot of recommendations. We have over 80 of them, and this report highlights 24 of them that cover each of these four areas. We do recommend that demonstration spending be budget neutral and be more oversight and be in place. We have recommendations in the program integrity area, and we also have some matters for the Congress to consider enacting, as well. [ Jacques Arsenault: ] And finally, 50 years after Medicaid was established, what would you say is the bottom line of this report? [ Carolyn Yocom: ] The bottom line is that this is a critical program for low-income individuals. It gives them the opportunity to have health insurance coverage that would likely not be affordable or accessible otherwise. However, it is also a big part of federal and state budgets, and we have a responsibility to ensure that the money goes to where it's most needed. We need better data and better information in order to accomplish that. [ Background Music ] [ Narrator: ] To learn more, visit GAO.gov and be sure to tune in to the next episode of GAO's Watchdog Report for more from the congressional watchdog, the U.S. Government Accountability Office.